Professional PA & Team Secretary

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Professional PA & Team Secretary

16th November 2017 @ 9:30 am - 4:30 pm

|Recurring Event (See all)

One event on 9th November 2018 at 9:30am

One event on 27th September 2018 at 9:30am

One event on 18th May 2018 at 9:30am

One event on 19th July 2018 at 9:30am

Member price – £195.00 + VAT
Non-member price – £210.00 + VAT

Duration – 1 Day

Course Information: 
PA’s and Team Secretaries play a vital role in supporting managers and administrative teams. This course will help you develop your skills as well as increasing your knowledge and confidence in your role. The course is full of practical tips and workshops that will allow you to improve your existing organisational skills and identify an action plan for future development

Who Should Attend Professional PA and Team Secretary Training?
Anyone new to the role of Personal Assistant or Team Secretary, who is looking to better understand the role and improve their confidence.

Benefits from Attending the Training:

  • An understanding of the roles and responsibilities of the PA and Team Secretary
  • Recognition of the attributes of a good team player
  • Methods for assessing priorities
  • Negotiation skills to handle conflicts of interest
  • Systems and procedures for managing workload and keeping track of tasks

Course Contents:

The role of the PA and Team Secretary

  • Defining the nature of the role and teamwork
  • Setting the boundaries
  • Identifying the challenges
  • Communicating with Confidence

Handling conflict

  • Understanding conflict
  • Question skills
  • Negotiating an outcome
  • Listening Skills

Managing time

  • Setting goals and objectives
  • Planning
  • Meeting deadlines
  • Agreeing priorities
  • Developing an action plan

Systems and procedures

  • Managing paperwork – storage and retrieval
  • Keeping track of tasks and outstanding actions
  • Using technology to help


16th November 2017
9:30 am - 4:30 pm
Event Categories:
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South Yorkshire United Kingdom


Carrie Sudbury – Chamber Skills Solutions
01709 386200


Enquiry Only
Is Inquirable

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