The future looks bright at NPS

The future looks bright at NPS

13:09 13 December in Member News

Change is coming to NPS Barnsley, as we look to continuously improve our service offering.

We are committed to putting our customers first and after listening to client feedback, we have set up a new system for booking appointments, where appropriate to do so. The following three timeslots may be offered at the time of reporting a fault with our property helpdesk, depending on the circumstances:

8:00 – 10:00 am
10:00 – 12:00 am
1:00 – 3:00 pm

We are also on a journey to modernise our current paper-based processes by implementing mobile working across our construction team. By the end of this year we will have issued smart phones providing access to email and 2018 will see us implement a new electronic documentation system operated via tablets, as we aim to:

  • improve communication across the company
  • create a paperless system to reduce our carbon footprint through less printing and time spent travelling to collect paperwork
  • ensure high efficiency and improved client satisfaction.

Watch this space! For more information, please contact Construction Programme Manager, Nicola Gundill:

kirsty arnold
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