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March 2019

Handling Difficult Customers

8th March 2019 @ 9:30 am - 5:00 pm
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One event on 10th November 2020 at 9:30am

One event on 19th February 2021 at 9:30am

Sheffield, South Yorkshire United Kingdom

Member price: £195.00 + VAT pp Non-member price: £210 + VAT pp Duration: 1 Day   Course Information Providing customer service today is not always easy, customers often have heightened and seemingly unreasonable expectations of service levels. In general, we have a potentially explosive cocktail.…

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