One event on 15th March 2019 at 9:00am
One event on 15th May 2019 at 9:00am
One event on 15th July 2019 at 9:00am
Member price – *£900 + vat (10% Company Contribution)
Non-member price – *£1,000 + vat (10% Company Contribution)
Duration – 20-24 months
*PLEASE NOTE – Companies may be able to use their Apprenticeship Levy to fund this Apprenticeship Standards course. 90% Funding is also available for certain Companies subject to the Training providers Terms and Conditions.
Full course costs with NO Levy or Funding options are available on request
An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy.
They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.
Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. Roles may include: Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.
Throughout this course, Learners will study the Apprenticeship Standard which covers the below, candidates will acquire the knowledge, skills and behaviours outlined as requirements for completion of the standard:
Candidates also gain a CMI Level 5 Diploma in Management, which covers elements of the standard.
The assessment approach will ensure that apprentices meet the skills, knowledge and behaviour outcomes as defined in the Standard.
You will conduct on-programme assessment of the above knowledge, skills and behaviour outcomes towards the final synoptic assessment. This will comprise of:
The synoptic end point assessment will test the entire standard, and be undertaken as follows:
Upon successful completion of all the above Learners will be issued with a Level 5 Operations / Departmental Manager Apprenticeship Standard and Level 5 CMI Diploma in Management.