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X-WR-CALDESC:Events for Barnsley & Rotherham Chamber of Commerce
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UID:10011341-1774344600-1774355400@www.brchamber.co.uk
SUMMARY:Skills Series #8 –  Managing Difficult Conversations
DESCRIPTION:Managing Difficult Conversations with Confidence\nIn association with Pathways to Work supporting Business Confidence. \nHalf-Day Interactive Workshop | 24th March | 9:30am – 1:30pm | BRCC – Delivered by Abbeydale Training\n\nEvery workplace has moments where tough conversations are unavoidable — whether it’s handling underperformance\, delivering difficult feedback\, or navigating sensitive topics with customers or colleagues. This interactive half-day workshop\, delivered by Abbeydale Training\, is designed to help you approach challenging conversations with clarity\, confidence\, and empathy. Through guided discussion and proven frameworks\, you’ll learn how to prepare and communicate effectively in high-stakes situations.\nWhat You’ll Learn\n\nIdentify the types of conversations people often find most difficult\nExplore common barriers and mindset challenges — and how to overcome them\nUnderstand the psychology behind high-stakes conversations\nDevelop a more assertive and constructive communication style\nPractice displaying the right behaviours and language in sensitive discussions\nLearn the ‘Crucial Conversations’ framework for better outcomes\nBuild a step-by-step plan to prepare for real-world conversations you need to have\n\nWhy It Matters\nAvoiding difficult conversations can lead to bigger problems — from poor team morale to unresolved conflicts and lost opportunities. This course gives you the tools and confidence to tackle them head-on and turn tension into progress.
URL:https://www.brchamber.co.uk/event/skills-series-8-managing-difficult-conversations/
LOCATION:Barnsley & Rotherham Chamber of Commerce\, Barnsley & Rotherham Chamber of Commerce\, 6 Genesis Business Park\, Rotherham\, South Yorkshire\, S60 1DX\, UK
CATEGORIES:Chamber Events,Skills Series
ATTACH;FMTTYPE=image/jpeg:https://www.brchamber.co.uk/wp-content/uploads/2026/01/Head-Abbeydale-1.jpg
ORGANIZER;CN="Chamber Skills Solutions":MAILTO:training@brchamber.co.uk
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