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DTSTART;TZID=Europe/London:20251214T093000
DTEND;TZID=Europe/London:20251214T163000
DTSTAMP:20260604T101113
CREATED:20160721T120015Z
LAST-MODIFIED:20251008T132003Z
UID:10011049-1765704600-1765729800@www.brchamber.co.uk
SUMMARY:Time Management
DESCRIPTION:Member price – £225.00 + VAT\nNon-member price – £245.00 + VAT \nDuration – 1 Day \n  \nCourse Information: \nTime Management skills are essential for successful people – these are the practical techniques\, which have helped the leading people in business\, sport and public service reach the pinnacles of their careers. \n  \nWho Should Attend Time Management Training? \nIf you are a team leader\, supervisor or manager this one-day event is designed to help you appreciate the importance of managing time: not only for your own personal effectiveness\, but also for managing tasks and teams. \n  \nBenefits from Attending the Training: \nLearn to understand your own attitudes\, approaches and development areas with regards to different aspects of your personal time management; the role of objective setting\, targets and effective delegation to help you to use your time more productively. \n  \nCourse Contents: \n\nOrganising objectives\nChanging poor work habits of staff and self\nPriorities can be established\nAttitudes to time can be changed\nMotivating techniques\nMethods of investigating use of time\nPlanning out time\nOrganising your office and your workstation\nEffective delegation / shedding time\nImproving the use of time in areas of communication and resources\nEliminating time wasters\nSelf-management
URL:https://www.brchamber.co.uk/event/eventtime-management-ilm-2024-02-21/2025-12-14/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:Management & Supervision Training Courses,Training
ATTACH;FMTTYPE=image/jpeg:https://www.brchamber.co.uk/wp-content/uploads/2016/07/Time-Management.jpg
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251209T093000
DTEND;TZID=Europe/London:20251209T163000
DTSTAMP:20260604T101113
CREATED:20251128T104103Z
LAST-MODIFIED:20251128T104224Z
UID:10011122-1765272600-1765297800@www.brchamber.co.uk
SUMMARY:First Aid at Work
DESCRIPTION:Member price – £250 + VAT\nNon-member price – £300 + VAT \nDuration – 3 Days \n  \nCourse Overview \nThis comprehensive First Aid at Work course aims to equip delegates with the essential knowledge and practical experience to enable them to carry out first aid in the workplace. Delegates will learn vital skills by participating in unique practical exercises and scenarios. \n  \nWe present  in a way that makes factual information simple to remember and we focus on making sure your participants not only have the knowledge\, but also more importantly display the confidence and skills to undertake First Aid in the work place. This course complies with Health and Safety (First Aid) Regulations 1981. \n  \nBenefits From Attending the Training \n\nBe able to act safely\, promptly and effectively during emergencies at work\nFeel confident in administering First Aid in an emergency situation\nUse First Aid equipment\nUnderstand employer duties and legislation\nMaintain first aid records\n\n  \nTopic areas covered include: \n\nRoles and Responsibilities of a first aider\nAssessing an incident\nDealing with an unresponsive casualty\nRecognise and assist with choking\nControl of external bleeding\nManage a minor injury – administer first aid to small cuts\, grazes\, bruises\, minor burns and scalds\nPractising cardiopulmonary resuscitation (CPR)\nUnderstand the principles of Automated External Defibrillator (AED)\nAction to take in an emergency\nTreating an unconscious casualty\nInjuries to bones and muscles\nBurns and scalds\nPoisoning\nManaging the stabilising of casualties\nDealing and treating an unconscious casualty or a casualty is bleeding or wounded\nPrioritising casualties in a situation\nDeal with injuries to bone and muscles\nDealing with a variety of burns and scalds\nAnticipating and dealing with shock in differing situations\nConsidering the ways poisons can taken into the body and how to deal with them\nDealing with choking\nRecognising both minor and major illnesses\nPractice using a Automated External Defibrillation (AED)\nStabilising and managing the transport of casualties\n\n  \nAssessment & Qualification  \n Assessment is by a series of practical assessments throughout the duration of the course followed by multiple choice examinations at the end of the first day and the third day. Please note that photographic ID is required in order to sit the exams. \nSuccessful delegates will receive a HSE certificate\, valid for three years. Before the expiry of this certificate\, students who wish to remain First Aiders must take a shorter First Aid Requalification course\, which will re-authorise them for a further three years. \n 
URL:https://www.brchamber.co.uk/event/first-aid-at-work/2025-12-09/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:First Aid Training Courses,Training
ATTACH;FMTTYPE=image/jpeg:https://www.brchamber.co.uk/wp-content/uploads/2017/06/Level-3-Award-in-First-Aid-at-Work-3-days.jpg
ORGANIZER;CN="Chamber Skills Solutions":MAILTO:training@brchamber.co.uk
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251205T093000
DTEND;TZID=Europe/London:20251205T163000
DTSTAMP:20260604T101113
CREATED:20251128T110425Z
LAST-MODIFIED:20260522T124340Z
UID:10011162-1764927000-1764952200@www.brchamber.co.uk
SUMMARY:Microsoft Excel - Introduction: Spreadsheets Made Easy
DESCRIPTION:Member price – £180.00 + VAT\nNon-member price – £200.00 + VAT \nDuration – 1 Day \n  \nCourse Overview \nOne of the hardest problems users face in Excel is Percentages (finding\, adding and deducting). This introduction course shows some simple steps of how to conquer this problem allowing users to create more complicated spreadsheets that they can trust and use effectively. In addition\, linking spreadsheets is one of the easiest ways to improve your readable data with the introduction of some new formulas i.e. Today\, Median\, Mode and Absolute Cell Referencing. Delegate’s confidence will quickly grow allowing them to start learning filtering and subtotal functions. \n  \n\nKeyboard – Function Keys / Shortcuts\nScreen Layout – Terminology / Toolbars / Shortcut / Cursors / Navigation\nFormatting – Open / Close / Saving / Text / Columns & Rows \nEditing – Planning / Autofill / Copy / Cut / Paste / Paste Special\nPrinting – Selection / Entire Workbook / Worksheet / Page Setup\nData – Sort / Filter / Subtotals\nBasic Graphs – Bar / Area / PieBasic Formulas – + – ÷  X / Basic Percentages / Absolute References / Averages / Dates\nBODMAS – 2+2*2=6\nAverage / Median / Mode Formulas\nCount / CountA / CountBlank / CountIF Formulas\nMin / Max Formulas\nToday Formula\nProblem Solving Workshop\nQuestion and Answers\n\n  \nNow available as a virtual course – ring 01709 386200 for further details
URL:https://www.brchamber.co.uk/event/microsoft-excel-introduction-spreadsheets-made-easy/2025-12-05/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:Information Technology (IT) Training Courses,Training
ATTACH;FMTTYPE=image/png:https://www.brchamber.co.uk/wp-content/uploads/2023/10/Excel.png
ORGANIZER;CN="Chamber Skills Solutions":MAILTO:training@brchamber.co.uk
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251205T093000
DTEND;TZID=Europe/London:20251205T163000
DTSTAMP:20260604T101113
CREATED:20251128T105820Z
LAST-MODIFIED:20260522T125248Z
UID:10011156-1764927000-1764952200@www.brchamber.co.uk
SUMMARY:Microsoft Excel - Intermediate: Complex Formulas
DESCRIPTION:Member price – £180.00 + VAT\nNon-member price – £200.00 + VAT \nDuration – 1 Day \n  \nThis course introduces more complex features. By the end of this course delegates will be in a position to use some of Excel’s most beneficial functions such as If\, Sumif\, Countif\, And\, Or\, Vlookup\, and Hlookup and is an introduction to using combined formulas. In addition\, the trainer will also look at more advanced data analysis techniques with combined formulas such as Pivot tables. \n\nRefresher Workshop\nEditing – Custom Fills / Conditional Formatting\nAdvanced Linking Spreadsheets – Formula Linking\nData – Pivot Tables / Custom Filtering / Subtotals / Validation / Lists / Protection\nFormulas – IF Statements / CountIF & SumIF / Vlookup / Hlookup\nNested IFs: =IF(A1=1\,”Yes”\,IF(A1=2\,”No”\,IF(A1=3\,”Good”\,IF(A1=4\,”Bad”\,”Naughty”)))\nAND / OR Formulas\nWhat IF Analysis – Goal Seek / Scenario Manager\nPMT – Repayment of a Loan\nIntroduction to Combined Formulas\nText Formulas – Len / Left / Right / Mid / Find / Proper / Upper / Lower\nIntroduction to Combined Text Formulas: =Proper(Left(D1\,1)&” “&Right(D1\,Len(D1)-Find(” “\,d1\,1))\nProblem Solving Workshops\nQuestion and Answers\n\n  \nNow available as a virtual course – ring 01709 386200 for further details
URL:https://www.brchamber.co.uk/event/microsoft-excel-intermediate-complex-formulas/2025-12-05/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:Information Technology (IT) Training Courses,Training
ATTACH;FMTTYPE=image/png:https://www.brchamber.co.uk/wp-content/uploads/2023/10/Excel-3.png
ORGANIZER;CN="Chamber Skills Solutions":MAILTO:training@brchamber.co.uk
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251204T093000
DTEND;TZID=Europe/London:20251204T153000
DTSTAMP:20260604T101113
CREATED:20251128T104813Z
LAST-MODIFIED:20260120T104420Z
UID:10011145-1764840600-1764862200@www.brchamber.co.uk
SUMMARY:Emergency First Aid at Work
DESCRIPTION:Member price: £120 + VAT\nNon-member price: £145 + VAT\nDuration: 1 Day \n  \nCourse Introduction  \nFirst Aid provisions in the workplace saves lives. It can prevent minor problems or injuries from becoming major ones. It can help reduce costs from injury. As an employer\, you are legally required under health & safety regulations to provide appropriate first aid equipment\, facilities and trained personnel in your workplace. \nWho Should Attend the First Aid Training? \nThis course is ideal for the smaller workplaces where the candidates will receive a certificate to become an Emergency First Aider. Full qualified First Aiders will benefit from the additional support from emergency first aiders/ This is especially relevant where the workplace may consist of several floors\, or work is operated in shifts. \nBenefits from attending the Training \n\nPersonal safety\nAssessing the incident\nReporting and recording of incidents as required by the HSE\nContents of HSE approved first aid kit\n\n  \nCourse contents  \n\nRole and responsibilities of a first aider\nAssessing an incident\nCardiopulmonary resuscitation\nDealing with an unresponsive casualty\nRecognise and assist with chocking\nControl of external bleeding\nDealing with shock\nManage a minor injury – administer first aid to small cuts\, grazes\, bruises\, minor burns and scalds.\nAutomated external defibrillators\n\n 
URL:https://www.brchamber.co.uk/event/emergency-first-aid-at-work/2025-12-04/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:First Aid Training Courses,Training
ATTACH;FMTTYPE=image/jpeg:https://www.brchamber.co.uk/wp-content/uploads/2018/07/Level-3-Award-in-Emergency-First-Aid.jpg
ORGANIZER;CN="Chamber Skills Solutions":MAILTO:training@brchamber.co.uk
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251126T093000
DTEND;TZID=Europe/London:20251126T163000
DTSTAMP:20260604T101113
CREATED:20160721T095242Z
LAST-MODIFIED:20251119T105252Z
UID:10011115-1764149400-1764174600@www.brchamber.co.uk
SUMMARY:Introduction to Management & Supervision
DESCRIPTION:Member price – £225.00 + VAT\nNon-member price – £245.00 + VAT \nDuration – 1 Day \n  \nCourse Information:\nBeing an effective manager can sometimes be a daunting task\, especially for the new or inexperienced supervisor. This one day seminar will provide the skills and confidence to carry out this highly difficult and sometimes underrated role. \nWho Should Attend Introduction to Management & Supervision Training? \nThis course is for potential and recently appointed supervisor\, and team and cell leaders. Also for those who have been in their job for some time but who have not had any previous supervisory training. \nBenefits from Attending the Training: \n\nFully understand the role and key responsibilities of the supervisor associated with achievement through people\nRecognise which style of leadership to use in different situations\nUnderstand the importance of words\, tone and body language when communicating\n\nCourse Contents: \n\nWhat is a supervisor? – Defining the role and purpose\nWhat does a manager have to help; how do we manage our resources?\nSkills and qualities to manage effectively\nWhat is a team; what does a team need to be effective?\nManaging the work; developing organisational skills\nWhere and how to use delegation\nUnderstanding the supervisor role in motivation\nDeveloping communication skills\n\n 
URL:https://www.brchamber.co.uk/event/eventintroduction-to-the-role-of-supervisor-2024-02-20/2025-11-26/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:Management & Supervision Training Courses,Training
ATTACH;FMTTYPE=image/jpeg:https://www.brchamber.co.uk/wp-content/uploads/2016/07/Introduction-to-the-Role-of-the-Supervisor.jpg
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251119T123000
DTEND;TZID=Europe/London:20251123T013000
DTSTAMP:20260604T101113
CREATED:20160720T123338Z
LAST-MODIFIED:20260227T140210Z
UID:10011037-1763555400-1763861400@www.brchamber.co.uk
SUMMARY:Confidence and Assertiveness
DESCRIPTION:Member price – £225.00 + VAT\nNon-member price – £270.00 + VAT \nDuration – 1 Day \n  \nCourse Information: \nThe aim of the workshop is to encourage you to make decisions and implement changes that will give you direction and add value to your life. \nWho Should Attend Confidence and Assertiveness Training? \nThis course would be suitable for those who may find communicating with colleagues\, managers and external customers challenging. The aim is to improve and develop their confidence and assertive skills in dealing with others. \nBenefits from Attending the Training: \n\nClarify what confidence and assertiveness\, looks sounds and feels like.\nChallenge self-limiting beliefs.\nMake choices about behaving differently to get different results without changing your personality.\n\n  \nCourse Contents: \nSelf-Belief \n\nChallenges\nRejection\nUnderstanding your qualities\nConfronting challenges\n\n  \nLife Focus \n\nSmart Objectives – Specific\, Measurable\, Achievable\, Realistic and Time\nYou manage your own success\n\n\nEffective Communication Skills \n\nBody language\nListening skills\nPositive attitude\n\n  \nWin – Win \n\nConfidence – To have the ability and knowledge to be able to gain the results you want without causing conflict.\nMotivation – The ability to find a reason for resolving a situation\, to meet the needs of all concerned.\n\n  \n 
URL:https://www.brchamber.co.uk/event/eventconfidence-and-assertiveness-2024-01-18/2025-11-19/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:Business & Personal Development Training Courses,Sales & Marketing Training Courses,Training
ATTACH;FMTTYPE=image/jpeg:https://www.brchamber.co.uk/wp-content/uploads/2025/06/Confidence-Assetiveness.jpg
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251117T093000
DTEND;TZID=Europe/London:20251117T163000
DTSTAMP:20260604T101113
CREATED:20160720T132548Z
LAST-MODIFIED:20250604T083041Z
UID:10009993-1763371800-1763397000@www.brchamber.co.uk
SUMMARY:Telephone & Reception Skills
DESCRIPTION:Member price – £195.00 +VAT\nNon-member price – £210.00 +VAT \nDuration – 1 Day \n  \nCourse Information: \nFirst impressions are lasting impressions; there is no second chance\, when you are dealing with people\, either face to face or on the telephone. Receptionists are the shop window to your organisation; the image they present is a vital component for the success of any business and the one that the customer or visitor takes away with them. \n  \nWho Should Attend Telephone and Reception Skills Training? \n\nPA’s and Reception staff\nCustomer Services staff and Office administrators\n\n  \nBenefits from Attending the Training: \n\nPresent a positive personal image to customers\nUse appropriate styles of communication – including questioning and listening techniques\nReceive and make effective telephone calls\nRespond to callers’ needs\, Deal with difficult callers\n\n  \nCourse Contents: \n\nFirst impressions – effect on the caller / visitor\nBuilding personal confidence\nThe effect of words\, tone and voice\nUnderstanding the need for good listening skills\nDeveloping a questioning technique\, prompting answers on which to base decisions\nTaking responsibility for the call\, handling messages\nThe caller’s perspective\, ‘What would I expect from me?’\nPersonal discipline and control\, handling pressure\nSummarising callers wants and needs – action and agreement\nReception security management skills\nManaging visitor / caller records\n\n 
URL:https://www.brchamber.co.uk/event/eventtelephone-reception-skills-2024-01-15/2025-11-17/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:Business & Personal Development Training Courses,Training
ATTACH;FMTTYPE=image/jpeg:https://www.brchamber.co.uk/wp-content/uploads/2016/07/Telephone-and-Reception-Skills.jpg
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251107T093000
DTEND;TZID=Europe/London:20251107T163000
DTSTAMP:20260604T101113
CREATED:20251008T124224Z
LAST-MODIFIED:20260522T125447Z
UID:10011010-1762507800-1762533000@www.brchamber.co.uk
SUMMARY:Microsoft Excel - Advanced: Masterclass
DESCRIPTION:Member price – £180.00 + VAT\nNon-member price – £200.00 + VAT \nDuration – 1 Day \n  \nThe previous stages of Excel introduce several very useful functions and tools\, as introduced in the intermediate course; one single function cannot always provide you with a solution. The master class focuses on how to combine the features\, functions and tools of Excel together. This course is not just about integration\, but several new functions will also be introduced such as Financial\, Text & Date formulas. This will give the user confidence to master any formula. In addition this course also introduces Macros VBA. \n\nRefresher Workshop\nDate Formulas – Day / Month / Year / WeekDay / WeekNum\nCombined Advanced Formulas – IF / AND / OR / V & H Lookup Combined\nProblem Solving Exercises – The Solver / Utilising / Complex Formulas\nIntroduction to Macros VBA – Recording\, Editing\, Running Macros / Understanding VBA / Rem\nStatements\nAdvanced Customising Of Excel – Toolbars / Menus\nAdvanced Formatting – Templates / Consolidating Data / Track Changes / Auditing\nForms / Dropdown Lists / Tick Boxes / Spinners\nDate Formulas – Day / Month / Year / Weekday / WeekNum\nCombined Date Formulas: =IF(WeekDay(A1\,2)<=5\,”Work”\,”Play”)\nAdvanced Combined Text Formulas – Len / Left / Right / Mid / Find / Proper / Upper / Lower\nProblem Solving Workshops\nQuestion and Answers\n\n  \nNow available as a virtual course – ring 01709 386200 for further details
URL:https://www.brchamber.co.uk/event/microsoft-excel-advanced-masterclass/2025-11-07/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:Information Technology (IT) Training Courses,Training
ATTACH;FMTTYPE=image/png:https://www.brchamber.co.uk/wp-content/uploads/2023/10/excel-training-new.png
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251027T080000
DTEND;TZID=Europe/London:20251027T170000
DTSTAMP:20260604T101113
CREATED:20160721T121905Z
LAST-MODIFIED:20250604T082222Z
UID:10010005-1761552000-1761584400@www.brchamber.co.uk
SUMMARY:Negotiation & Influencing Skills
DESCRIPTION:Member price – £195.00 + VAT\nNon-member price – £210.00 + VAT \nDuration – 1 Day \n  \nCourse Information: \nWhen individuals fail in negotiations it’s often because they have had no grounding in the basic negotiation and influencing skills. Although we are constantly negotiating with business partners\, clients\, suppliers and colleagues\, our success depends entirely on our understanding of the negotiation process and how effective we are in our communication and influencing skills. Negotiation with influencing skills provides that vital edge to increase gains\, prevent losses and enhance the circumstances for our organisations’ success. \n  \nObjectives  \nBy the end of the course learners will be able to: \n\nIdentify the different stages of the negotiation process\nRecognise the value of thorough and effective preparation\nPrepare objectives and communicate a negotiation plan\nDevelop effective communication and influencing strategies\nDemonstrate a confident and assertive communication style\nAchieve more Win / Win outcomes\n\n  \nWho should attend? \nThis course is suitable for any staff members including managers that negotiate as part of their role. It will help learners to understand the needs and interests of all parties involved in the negotiation and conclude better agreements through creativity and focus. \n  \nCourse Structure: \nThis full day programme can run either in-house or off-site\, as an open or bespoke course. All sessions are facilitated with a mixture of activity and learning to suit all learning styles and achieve maximum benefit for all the learners. It is also a practical course that is designed to develop the skills and behaviours that build confidence and assertiveness. \n  \nNow available as a virtual course – ring 01709 386200 for further details
URL:https://www.brchamber.co.uk/event/eventnegotiation-influencing-skills/2025-10-27/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:Sales & Marketing Training Courses,Training
ATTACH;FMTTYPE=image/jpeg:https://www.brchamber.co.uk/wp-content/uploads/2016/07/Negotiation-Skills.jpg
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250917T093000
DTEND;TZID=Europe/London:20250917T163000
DTSTAMP:20260604T101113
CREATED:20160720T132548Z
LAST-MODIFIED:20250604T083041Z
UID:10009992-1758101400-1758126600@www.brchamber.co.uk
SUMMARY:Telephone & Reception Skills
DESCRIPTION:Member price – £195.00 +VAT\nNon-member price – £210.00 +VAT \nDuration – 1 Day \n  \nCourse Information: \nFirst impressions are lasting impressions; there is no second chance\, when you are dealing with people\, either face to face or on the telephone. Receptionists are the shop window to your organisation; the image they present is a vital component for the success of any business and the one that the customer or visitor takes away with them. \n  \nWho Should Attend Telephone and Reception Skills Training? \n\nPA’s and Reception staff\nCustomer Services staff and Office administrators\n\n  \nBenefits from Attending the Training: \n\nPresent a positive personal image to customers\nUse appropriate styles of communication – including questioning and listening techniques\nReceive and make effective telephone calls\nRespond to callers’ needs\, Deal with difficult callers\n\n  \nCourse Contents: \n\nFirst impressions – effect on the caller / visitor\nBuilding personal confidence\nThe effect of words\, tone and voice\nUnderstanding the need for good listening skills\nDeveloping a questioning technique\, prompting answers on which to base decisions\nTaking responsibility for the call\, handling messages\nThe caller’s perspective\, ‘What would I expect from me?’\nPersonal discipline and control\, handling pressure\nSummarising callers wants and needs – action and agreement\nReception security management skills\nManaging visitor / caller records\n\n 
URL:https://www.brchamber.co.uk/event/eventtelephone-reception-skills-2024-01-15/2025-09-17/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:Business & Personal Development Training Courses,Training
ATTACH;FMTTYPE=image/jpeg:https://www.brchamber.co.uk/wp-content/uploads/2016/07/Telephone-and-Reception-Skills.jpg
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250917T090000
DTEND;TZID=Europe/London:20250917T130000
DTSTAMP:20260604T101113
CREATED:20250725T091010Z
LAST-MODIFIED:20250725T091010Z
UID:10010403-1758099600-1758114000@www.brchamber.co.uk
SUMMARY:Mental First Aid Refresher
DESCRIPTION:Member price – £150.00 + VAT\nNon-member price – £175.00 + VAT \nDuration – 1/2 Day \n  \nDid your MHF Aiders train three or more years ago? Just like physical first aid\, keeping up to date with the latest mental health knowledge will help your people perform this vital role confidently and effectively. With the Refresher course\, your MHF Aiders will get another three years of certification and gain access to ongoing benefits\, such as the MHF Aider Support App\, with exclusive learning and resources. \n  \nWhat’s Covered? \n\nReflections on the MHF Aider role\nHelpful and unhelpful language\nPractice applying the Mental Health First Aid action plan\nSelf-care and resilience refresh\nUp-to-date resources and further learning\n\nOnce you have completed your MHFA Refresher course\, you will be certified for a further three years and will be invited to become or stay a member of the Association of Mental Health First Aiders – making sure you have everything you need to feel confident when supporting others. \n  \nResources Provided \nEveryone who completes the course gets: \n\nA certificate of attendance to say you have refreshed your MHF Aider skills\nA digital manual to refer to whenever you need it\nA workbook including a helpful toolkit to support your own mental health\nOngoing access to support and learning via the Association of Mental Health FirstAiders\n\n 
URL:https://www.brchamber.co.uk/event/mental-first-aid-refresher/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:First Aid Training Courses,Training
ATTACH;FMTTYPE=image/jpeg:https://www.brchamber.co.uk/wp-content/uploads/2025/04/Mental-Health-First-Aid.jpg
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250627T093000
DTEND;TZID=Europe/London:20250627T163000
DTSTAMP:20260604T101113
CREATED:20160721T095242Z
LAST-MODIFIED:20251119T105252Z
UID:10010015-1751016600-1751041800@www.brchamber.co.uk
SUMMARY:Introduction to Management & Supervision
DESCRIPTION:Member price – £225.00 + VAT\nNon-member price – £245.00 + VAT \nDuration – 1 Day \n  \nCourse Information:\nBeing an effective manager can sometimes be a daunting task\, especially for the new or inexperienced supervisor. This one day seminar will provide the skills and confidence to carry out this highly difficult and sometimes underrated role. \nWho Should Attend Introduction to Management & Supervision Training? \nThis course is for potential and recently appointed supervisor\, and team and cell leaders. Also for those who have been in their job for some time but who have not had any previous supervisory training. \nBenefits from Attending the Training: \n\nFully understand the role and key responsibilities of the supervisor associated with achievement through people\nRecognise which style of leadership to use in different situations\nUnderstand the importance of words\, tone and body language when communicating\n\nCourse Contents: \n\nWhat is a supervisor? – Defining the role and purpose\nWhat does a manager have to help; how do we manage our resources?\nSkills and qualities to manage effectively\nWhat is a team; what does a team need to be effective?\nManaging the work; developing organisational skills\nWhere and how to use delegation\nUnderstanding the supervisor role in motivation\nDeveloping communication skills\n\n 
URL:https://www.brchamber.co.uk/event/eventintroduction-to-the-role-of-supervisor-2024-02-20/2025-06-27/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:Management & Supervision Training Courses,Training
ATTACH;FMTTYPE=image/jpeg:https://www.brchamber.co.uk/wp-content/uploads/2016/07/Introduction-to-the-Role-of-the-Supervisor.jpg
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250617T093000
DTEND;TZID=Europe/London:20250617T163000
DTSTAMP:20260604T101113
CREATED:20160720T132548Z
LAST-MODIFIED:20250604T083041Z
UID:10009991-1750152600-1750177800@www.brchamber.co.uk
SUMMARY:Telephone & Reception Skills
DESCRIPTION:Member price – £195.00 +VAT\nNon-member price – £210.00 +VAT \nDuration – 1 Day \n  \nCourse Information: \nFirst impressions are lasting impressions; there is no second chance\, when you are dealing with people\, either face to face or on the telephone. Receptionists are the shop window to your organisation; the image they present is a vital component for the success of any business and the one that the customer or visitor takes away with them. \n  \nWho Should Attend Telephone and Reception Skills Training? \n\nPA’s and Reception staff\nCustomer Services staff and Office administrators\n\n  \nBenefits from Attending the Training: \n\nPresent a positive personal image to customers\nUse appropriate styles of communication – including questioning and listening techniques\nReceive and make effective telephone calls\nRespond to callers’ needs\, Deal with difficult callers\n\n  \nCourse Contents: \n\nFirst impressions – effect on the caller / visitor\nBuilding personal confidence\nThe effect of words\, tone and voice\nUnderstanding the need for good listening skills\nDeveloping a questioning technique\, prompting answers on which to base decisions\nTaking responsibility for the call\, handling messages\nThe caller’s perspective\, ‘What would I expect from me?’\nPersonal discipline and control\, handling pressure\nSummarising callers wants and needs – action and agreement\nReception security management skills\nManaging visitor / caller records\n\n 
URL:https://www.brchamber.co.uk/event/eventtelephone-reception-skills-2024-01-15/2025-06-17/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:Business & Personal Development Training Courses,Training
ATTACH;FMTTYPE=image/jpeg:https://www.brchamber.co.uk/wp-content/uploads/2016/07/Telephone-and-Reception-Skills.jpg
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250527T093000
DTEND;TZID=Europe/London:20250527T163000
DTSTAMP:20260604T101113
CREATED:20160721T121905Z
LAST-MODIFIED:20250604T082222Z
UID:10010004-1748338200-1748363400@www.brchamber.co.uk
SUMMARY:Negotiation & Influencing Skills
DESCRIPTION:Member price – £195.00 + VAT\nNon-member price – £210.00 + VAT \nDuration – 1 Day \n  \nCourse Information: \nWhen individuals fail in negotiations it’s often because they have had no grounding in the basic negotiation and influencing skills. Although we are constantly negotiating with business partners\, clients\, suppliers and colleagues\, our success depends entirely on our understanding of the negotiation process and how effective we are in our communication and influencing skills. Negotiation with influencing skills provides that vital edge to increase gains\, prevent losses and enhance the circumstances for our organisations’ success. \n  \nObjectives  \nBy the end of the course learners will be able to: \n\nIdentify the different stages of the negotiation process\nRecognise the value of thorough and effective preparation\nPrepare objectives and communicate a negotiation plan\nDevelop effective communication and influencing strategies\nDemonstrate a confident and assertive communication style\nAchieve more Win / Win outcomes\n\n  \nWho should attend? \nThis course is suitable for any staff members including managers that negotiate as part of their role. It will help learners to understand the needs and interests of all parties involved in the negotiation and conclude better agreements through creativity and focus. \n  \nCourse Structure: \nThis full day programme can run either in-house or off-site\, as an open or bespoke course. All sessions are facilitated with a mixture of activity and learning to suit all learning styles and achieve maximum benefit for all the learners. It is also a practical course that is designed to develop the skills and behaviours that build confidence and assertiveness. \n  \nNow available as a virtual course – ring 01709 386200 for further details
URL:https://www.brchamber.co.uk/event/eventnegotiation-influencing-skills/2025-05-27/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:Sales & Marketing Training Courses,Training
ATTACH;FMTTYPE=image/jpeg:https://www.brchamber.co.uk/wp-content/uploads/2016/07/Negotiation-Skills.jpg
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250507T093000
DTEND;TZID=Europe/London:20250507T163000
DTSTAMP:20260604T101113
CREATED:20160721T070342Z
LAST-MODIFIED:20160721T070342Z
UID:10012582-1746610200-1746635400@www.brchamber.co.uk
SUMMARY:First Aid at Work Requalification
DESCRIPTION:Member price – £165.00 + VAT\nNon-member price – £185.00 +VAT \nDuration – 2 Day’s \n  \nCourse Information:\n \nThe course provides an update to the delegates’ previous learning and the student will thus be expected to demonstrate a considerable degree of previous knowledge and be prepared to make a basic contribution throughout the course. \n  \nWho Should Attend the Two Day First Aid Course? \nThe 2 day refresher course is designed for students who currently hold a First Aid certificate which is due to expire. The HSE Guideline state that 3-day First Aid at Work Certificate MUST be renewed every 3 years. \n  \nBenefits From Attending \n\nBe able to act safely\, promptly and effectively during emergencies at work\nFeel confident in administering First Aid in an emergency situation\nUse First Aid equipment\nUnderstand employer duties and legislation\nMaintain first aid records\n\n  \nCourse Contents  \n\nRoles and responsibilities of a first aider\nAction in an emergency\nTreating an unconscious casualty\nInjuries to bone and muscles\nBurns and scalds\nPoisoning\nRecognising both major and minor injuries and illness\nManaging the stabilising of casualties\nAction to take in an emergency\nDealing and treating an unconscious casualty or a casualty is bleeding or wounded\nPracticing cardi pulmonary resuscitation (CPR)\nPrioritising casualties in a situation\nDealing with injuries to bones and muscles\nControl external bleeding\nAnticipating and dealing with shock in differing situations\nConsidering the ways poisons can be taken into the body and how to deal with them\nDealing with choking\nAutomated External Defibrillation (AED)\nStabilising and managing the transport of casualties\n\n  \nPlease note that photographic ID is required in order to sit the exams. Successful delegates will receive a HSE certificate\, valid for a further three years. \nDelegates are required to produce a copy of their existing certificate before the start of the course to ensure they are eligible to attend the requalification course.
URL:https://www.brchamber.co.uk/event/level-3-first-aid-work-re-qualification-2024-03-12/2025-05-07/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:First Aid Training Courses,Training
ATTACH;FMTTYPE=image/png:https://www.brchamber.co.uk/wp-content/uploads/2023/10/first-aid.png
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250507T093000
DTEND;TZID=Europe/London:20250507T163000
DTSTAMP:20260604T101113
CREATED:20160721T070342Z
LAST-MODIFIED:20160721T070342Z
UID:10012575-1746610200-1746635400@www.brchamber.co.uk
SUMMARY:First Aid at Work Requalification
DESCRIPTION:Member price – £165.00 + VAT\nNon-member price – £185.00 +VAT \nDuration – 2 Day’s \n  \nCourse Information:\n \nThe course provides an update to the delegates’ previous learning and the student will thus be expected to demonstrate a considerable degree of previous knowledge and be prepared to make a basic contribution throughout the course. \n  \nWho Should Attend the Two Day First Aid Course? \nThe 2 day refresher course is designed for students who currently hold a First Aid certificate which is due to expire. The HSE Guideline state that 3-day First Aid at Work Certificate MUST be renewed every 3 years. \n  \nBenefits From Attending \n\nBe able to act safely\, promptly and effectively during emergencies at work\nFeel confident in administering First Aid in an emergency situation\nUse First Aid equipment\nUnderstand employer duties and legislation\nMaintain first aid records\n\n  \nCourse Contents  \n\nRoles and responsibilities of a first aider\nAction in an emergency\nTreating an unconscious casualty\nInjuries to bone and muscles\nBurns and scalds\nPoisoning\nRecognising both major and minor injuries and illness\nManaging the stabilising of casualties\nAction to take in an emergency\nDealing and treating an unconscious casualty or a casualty is bleeding or wounded\nPracticing cardi pulmonary resuscitation (CPR)\nPrioritising casualties in a situation\nDealing with injuries to bones and muscles\nControl external bleeding\nAnticipating and dealing with shock in differing situations\nConsidering the ways poisons can be taken into the body and how to deal with them\nDealing with choking\nAutomated External Defibrillation (AED)\nStabilising and managing the transport of casualties\n\n  \nPlease note that photographic ID is required in order to sit the exams. Successful delegates will receive a HSE certificate\, valid for a further three years. \nDelegates are required to produce a copy of their existing certificate before the start of the course to ensure they are eligible to attend the requalification course.
URL:https://www.brchamber.co.uk/event/level-3-first-aid-work-re-qualification-2024-03-12/2025-05-07/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:First Aid Training Courses,Training
ATTACH;FMTTYPE=image/png:https://www.brchamber.co.uk/wp-content/uploads/2023/10/first-aid.png
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250507T093000
DTEND;TZID=Europe/London:20250507T163000
DTSTAMP:20260604T101113
CREATED:20160721T070342Z
LAST-MODIFIED:20160721T070342Z
UID:10012568-1746610200-1746635400@www.brchamber.co.uk
SUMMARY:First Aid at Work Requalification
DESCRIPTION:Member price – £165.00 + VAT\nNon-member price – £185.00 +VAT \nDuration – 2 Day’s \n  \nCourse Information:\n \nThe course provides an update to the delegates’ previous learning and the student will thus be expected to demonstrate a considerable degree of previous knowledge and be prepared to make a basic contribution throughout the course. \n  \nWho Should Attend the Two Day First Aid Course? \nThe 2 day refresher course is designed for students who currently hold a First Aid certificate which is due to expire. The HSE Guideline state that 3-day First Aid at Work Certificate MUST be renewed every 3 years. \n  \nBenefits From Attending \n\nBe able to act safely\, promptly and effectively during emergencies at work\nFeel confident in administering First Aid in an emergency situation\nUse First Aid equipment\nUnderstand employer duties and legislation\nMaintain first aid records\n\n  \nCourse Contents  \n\nRoles and responsibilities of a first aider\nAction in an emergency\nTreating an unconscious casualty\nInjuries to bone and muscles\nBurns and scalds\nPoisoning\nRecognising both major and minor injuries and illness\nManaging the stabilising of casualties\nAction to take in an emergency\nDealing and treating an unconscious casualty or a casualty is bleeding or wounded\nPracticing cardi pulmonary resuscitation (CPR)\nPrioritising casualties in a situation\nDealing with injuries to bones and muscles\nControl external bleeding\nAnticipating and dealing with shock in differing situations\nConsidering the ways poisons can be taken into the body and how to deal with them\nDealing with choking\nAutomated External Defibrillation (AED)\nStabilising and managing the transport of casualties\n\n  \nPlease note that photographic ID is required in order to sit the exams. Successful delegates will receive a HSE certificate\, valid for a further three years. \nDelegates are required to produce a copy of their existing certificate before the start of the course to ensure they are eligible to attend the requalification course.
URL:https://www.brchamber.co.uk/event/level-3-first-aid-work-re-qualification-2024-03-12/2025-05-07/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:First Aid Training Courses,Training
ATTACH;FMTTYPE=image/png:https://www.brchamber.co.uk/wp-content/uploads/2023/10/first-aid.png
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250507T093000
DTEND;TZID=Europe/London:20250507T163000
DTSTAMP:20260604T101113
CREATED:20160721T070342Z
LAST-MODIFIED:20251008T122032Z
UID:10010995-1746610200-1746635400@www.brchamber.co.uk
SUMMARY:First Aid at Work Requalification
DESCRIPTION:Member price – £165.00 + VAT\nNon-member price – £185.00 +VAT \nDuration – 2 Day’s \n  \nCourse Information:\n \nThe course provides an update to the delegates’ previous learning and the student will thus be expected to demonstrate a considerable degree of previous knowledge and be prepared to make a basic contribution throughout the course. \n  \nWho Should Attend the Two Day First Aid Course? \nThe 2 day refresher course is designed for students who currently hold a First Aid certificate which is due to expire. The HSE Guideline state that 3-day First Aid at Work Certificate MUST be renewed every 3 years. \n  \nBenefits From Attending \n\nBe able to act safely\, promptly and effectively during emergencies at work\nFeel confident in administering First Aid in an emergency situation\nUse First Aid equipment\nUnderstand employer duties and legislation\nMaintain first aid records\n\n  \nCourse Contents  \n\nRoles and responsibilities of a first aider\nAction in an emergency\nTreating an unconscious casualty\nInjuries to bone and muscles\nBurns and scalds\nPoisoning\nRecognising both major and minor injuries and illness\nManaging the stabilising of casualties\nAction to take in an emergency\nDealing and treating an unconscious casualty or a casualty is bleeding or wounded\nPracticing cardi pulmonary resuscitation (CPR)\nPrioritising casualties in a situation\nDealing with injuries to bones and muscles\nControl external bleeding\nAnticipating and dealing with shock in differing situations\nConsidering the ways poisons can be taken into the body and how to deal with them\nDealing with choking\nAutomated External Defibrillation (AED)\nStabilising and managing the transport of casualties\n\n  \nPlease note that photographic ID is required in order to sit the exams. Successful delegates will receive a HSE certificate\, valid for a further three years. \nDelegates are required to produce a copy of their existing certificate before the start of the course to ensure they are eligible to attend the requalification course.
URL:https://www.brchamber.co.uk/event/level-3-first-aid-work-re-qualification-2024-03-12/2025-05-07/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:First Aid Training Courses,Training
ATTACH;FMTTYPE=image/png:https://www.brchamber.co.uk/wp-content/uploads/2023/10/first-aid.png
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250507T090000
DTEND;TZID=Europe/London:20250507T130000
DTSTAMP:20260604T101113
CREATED:20181217T150900Z
LAST-MODIFIED:20250424T141754Z
UID:10007013-1746608400-1746622800@www.brchamber.co.uk
SUMMARY:Mental Health Awareness
DESCRIPTION:Member Price: £100 + VAT\n Non-Member Price : £110 + VAT \nDuration – 1 Half Day \n  \nWe all have mental health\, just as we have physical health. Mental ill health can strike at any time and can affect everyone. \nThe Mental Health Awareness course covers: \n\nWhat mental health is and how to challenge stigma\nA basic knowledge of some common mental health issues\nAn introduction to looking after your own mental health and maintaining wellbeing\nConfidence to support someone in distress or who may be experiencing a mental health issue\n\n 
URL:https://www.brchamber.co.uk/event/mental-health-first-aid/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:First Aid Training Courses,Training
ATTACH;FMTTYPE=image/jpeg:https://www.brchamber.co.uk/wp-content/uploads/2025/04/Mental-Health-Awareness.jpg
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250417T093000
DTEND;TZID=Europe/London:20250417T163000
DTSTAMP:20260604T101113
CREATED:20160720T132548Z
LAST-MODIFIED:20250604T083041Z
UID:10009990-1744882200-1744907400@www.brchamber.co.uk
SUMMARY:Telephone & Reception Skills
DESCRIPTION:Member price – £195.00 +VAT\nNon-member price – £210.00 +VAT \nDuration – 1 Day \n  \nCourse Information: \nFirst impressions are lasting impressions; there is no second chance\, when you are dealing with people\, either face to face or on the telephone. Receptionists are the shop window to your organisation; the image they present is a vital component for the success of any business and the one that the customer or visitor takes away with them. \n  \nWho Should Attend Telephone and Reception Skills Training? \n\nPA’s and Reception staff\nCustomer Services staff and Office administrators\n\n  \nBenefits from Attending the Training: \n\nPresent a positive personal image to customers\nUse appropriate styles of communication – including questioning and listening techniques\nReceive and make effective telephone calls\nRespond to callers’ needs\, Deal with difficult callers\n\n  \nCourse Contents: \n\nFirst impressions – effect on the caller / visitor\nBuilding personal confidence\nThe effect of words\, tone and voice\nUnderstanding the need for good listening skills\nDeveloping a questioning technique\, prompting answers on which to base decisions\nTaking responsibility for the call\, handling messages\nThe caller’s perspective\, ‘What would I expect from me?’\nPersonal discipline and control\, handling pressure\nSummarising callers wants and needs – action and agreement\nReception security management skills\nManaging visitor / caller records\n\n 
URL:https://www.brchamber.co.uk/event/eventtelephone-reception-skills-2024-01-15/2025-04-17/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:Business & Personal Development Training Courses,Training
ATTACH;FMTTYPE=image/jpeg:https://www.brchamber.co.uk/wp-content/uploads/2016/07/Telephone-and-Reception-Skills.jpg
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250320T080000
DTEND;TZID=Europe/London:20250320T170000
DTSTAMP:20260604T101113
CREATED:20160721T095242Z
LAST-MODIFIED:20251119T105252Z
UID:10009472-1742457600-1742490000@www.brchamber.co.uk
SUMMARY:Introduction to Management & Supervision
DESCRIPTION:Member price – £225.00 + VAT\nNon-member price – £245.00 + VAT \nDuration – 1 Day \n  \nCourse Information:\nBeing an effective manager can sometimes be a daunting task\, especially for the new or inexperienced supervisor. This one day seminar will provide the skills and confidence to carry out this highly difficult and sometimes underrated role. \nWho Should Attend Introduction to Management & Supervision Training? \nThis course is for potential and recently appointed supervisor\, and team and cell leaders. Also for those who have been in their job for some time but who have not had any previous supervisory training. \nBenefits from Attending the Training: \n\nFully understand the role and key responsibilities of the supervisor associated with achievement through people\nRecognise which style of leadership to use in different situations\nUnderstand the importance of words\, tone and body language when communicating\n\nCourse Contents: \n\nWhat is a supervisor? – Defining the role and purpose\nWhat does a manager have to help; how do we manage our resources?\nSkills and qualities to manage effectively\nWhat is a team; what does a team need to be effective?\nManaging the work; developing organisational skills\nWhere and how to use delegation\nUnderstanding the supervisor role in motivation\nDeveloping communication skills\n\n 
URL:https://www.brchamber.co.uk/event/eventintroduction-to-the-role-of-supervisor-2024-02-20/2025-03-20/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:Management & Supervision Training Courses,Training
ATTACH;FMTTYPE=image/jpeg:https://www.brchamber.co.uk/wp-content/uploads/2016/07/Introduction-to-the-Role-of-the-Supervisor.jpg
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241215T110000
DTEND;TZID=Europe/London:20241216T160000
DTSTAMP:20260604T101113
CREATED:20160720T132548Z
LAST-MODIFIED:20250604T083041Z
UID:10009452-1734260400-1734364800@www.brchamber.co.uk
SUMMARY:Telephone & Reception Skills
DESCRIPTION:Member price – £195.00 +VAT\nNon-member price – £210.00 +VAT \nDuration – 1 Day \n  \nCourse Information: \nFirst impressions are lasting impressions; there is no second chance\, when you are dealing with people\, either face to face or on the telephone. Receptionists are the shop window to your organisation; the image they present is a vital component for the success of any business and the one that the customer or visitor takes away with them. \n  \nWho Should Attend Telephone and Reception Skills Training? \n\nPA’s and Reception staff\nCustomer Services staff and Office administrators\n\n  \nBenefits from Attending the Training: \n\nPresent a positive personal image to customers\nUse appropriate styles of communication – including questioning and listening techniques\nReceive and make effective telephone calls\nRespond to callers’ needs\, Deal with difficult callers\n\n  \nCourse Contents: \n\nFirst impressions – effect on the caller / visitor\nBuilding personal confidence\nThe effect of words\, tone and voice\nUnderstanding the need for good listening skills\nDeveloping a questioning technique\, prompting answers on which to base decisions\nTaking responsibility for the call\, handling messages\nThe caller’s perspective\, ‘What would I expect from me?’\nPersonal discipline and control\, handling pressure\nSummarising callers wants and needs – action and agreement\nReception security management skills\nManaging visitor / caller records\n\n 
URL:https://www.brchamber.co.uk/event/eventtelephone-reception-skills-2024-01-15/2024-12-15/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:Business & Personal Development Training Courses,Training
ATTACH;FMTTYPE=image/jpeg:https://www.brchamber.co.uk/wp-content/uploads/2016/07/Telephone-and-Reception-Skills.jpg
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241213T090000
DTEND;TZID=Europe/London:20241213T170000
DTSTAMP:20260604T101113
CREATED:20160721T081407Z
LAST-MODIFIED:20160721T081407Z
UID:10012547-1734080400-1734109200@www.brchamber.co.uk
SUMMARY:IOSH Working Safely
DESCRIPTION:Member price – £130.00 + VAT\nNon-member price – £155.00 + VAT \nDuration – 1 Day \nCourse Information: \nEveryone at work should have an understanding of why they must ‘work safely’. Working safely is a one-day course for people at any level\, in any sector\, that need a grounding in health and safety. \nIdeal for introducing staff to why health and safety is important\, Working safely shows how everyone can make a difference to their own wellbeing and that of others through everyday behaviours. Fun and interactive\, the course focuses on best practice rather than legislation. \nWorking Safely covers: \n\nIntroduction to working safely\nDefining hazard and risk\nRisk assessments demystified\nIdentifying common hazards\nImproving safety performance\nProtecting our environment\n\nThis is a one-day course offering all the basics in a high impact interactive package\, fantastic quality animated graphics created exclusively for the course. It includes a presentation that’s designed to be fun and get people fully involved and interested. \nOur course includes first class\, jargon-free technical content based on what people need to know in practice\, not off-putting legal language\, we give clear scenarios drawn from genuine work situations to drive home practical points. \nWorking safely is for people at any level\, in any sector\, needing a grounding in the essentials of health and safety. Everyone at work should have an understanding of why they must ‘work safely’ – and this course offers exactly that. \nMulti-format assessment at the end of the course. Assessments are built into the day’s training\, no need for follow-on tests on separate days\, taking up valuable work time. \n  \n 
URL:https://www.brchamber.co.uk/event/iosh-working-safely-2024-12-13/2024-12-13/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:Health & Safety Training Courses,Training
ATTACH;FMTTYPE=image/png:https://www.brchamber.co.uk/wp-content/uploads/2023/10/Health-and-Safety2.png
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241112T090000
DTEND;TZID=Europe/London:20241112T170000
DTSTAMP:20260604T101113
CREATED:20160721T075218Z
LAST-MODIFIED:20160721T075218Z
UID:10012563-1731402000-1731430800@www.brchamber.co.uk
SUMMARY:IOSH Safety for Executives and Directors
DESCRIPTION:Member price: £225.00 + VAT\nNon-member price: £280.00 + VAT\nDuration – 1 Day \nCourse Information: \nThis course has been designed for directors and managers who provide strategic leadership direction and oversight for their organisation. This will allow them to comply with Health and Safety Laws\, along with helping to reduce civil claims and liability insurance. \nCourse Objective: \nBy the end of the day delegates will have gained a full appreciation of their role in health and safety and how this should influence their strategic thinking and holistic risk management practices. \nBenefits from Attending the Training? \nSuccessful candidates will receive a certificate of achievement from the institute which will in turn\, demonstrate to customers and enforcing agencies alike\, their commitment and understanding of Health and Safety matters. Equally\, research has shown that organizations that get H&S right tend to have lower insurance premiums\, lower absenteeism rates\, productive staff and lower chance of prosecution. \n 
URL:https://www.brchamber.co.uk/event/iosh-directing-safety-2024-11-12/2024-11-12/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:Health & Safety Training Courses,Training
ATTACH;FMTTYPE=image/png:https://www.brchamber.co.uk/wp-content/uploads/2023/10/Health-and-Safety2.png
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241108T090000
DTEND;TZID=Europe/London:20241108T170000
DTSTAMP:20260604T101113
CREATED:20190103T095056Z
LAST-MODIFIED:20190103T095056Z
UID:10011360-1731056400-1731085200@www.brchamber.co.uk
SUMMARY:CITB Site Environmental Awareness Training Scheme
DESCRIPTION:Member price – £125 + VAT\nNon-member price – £150 + VAT \nDuration – 1 Day \nCourse Information \nThe CITB SEATS course will bring your environmental and sustainability knowledge up to date by giving a thorough overview of the subject\, relevant legislation and industry best practice. \nThis course meets the basic environmental knowledge that the sub-contract chain is required to prove to major contractors. It also covers the environmental aspects of the CITB Health\, safety and environment (HS&E) test. \n\nBest practice techniques and legal compliance\nThe environment and why it matters\nEnvironmental management systems\nWaste management\nHow to be a good neighbour: statutory nuisance\, communication\nArchaeology and heritage\nEnergy and resources\nBeing a responsible contractor\n\nOn successful completion of the SEATS training course\, delegates will be awarded with a Site Environmental Awareness Training Scheme (SEATS) certificate accredited by the CITB\, which is valid for five years. \nWho Should Attend CITB Site Environmental Awareness Training \nThe Site Environmental Awareness Training Scheme (SEATS) is designed for Site Supervisors and Site Managers. This course is the supervisor level equivalent of the Site Safety Supervising Training Scheme (SSSTS) training course. \n 
URL:https://www.brchamber.co.uk/event/citb-site-environmental-awareness-training-scheme-2024-11-08/2024-11-08/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:Health & Safety Training Courses,Training
ATTACH;FMTTYPE=image/jpeg:https://www.brchamber.co.uk/wp-content/uploads/2019/01/CITBS-Site-Environmental-Awareness.jpg
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240917T080000
DTEND;TZID=Europe/London:20240917T170000
DTSTAMP:20260604T101113
CREATED:20190726T081432Z
LAST-MODIFIED:20240524T092839Z
UID:10008836-1726560000-1726592400@www.brchamber.co.uk
SUMMARY:City & Guilds Confined Space Training: High Risk
DESCRIPTION:Member price – £460.00 + VAT\nNon-member price – £495.00 + VAT \nDuration –2  Days \n  \nWhat does the Confined Space: High Risk Training Cover? \n  \n\nLegislation and regulations\nCOSHH\nConfined spaces definition\nRisk assessment and workplace safety within a high risk environment\nProcedures for a high risk rescue and emergency planning\nControl measures\, method statement and permits\nPersonal protective equipment (PPE)\nAtmospheric hazard monitoring\nGas monitor requirements (such as checking for a safe oxygen level with an air monitor log)\nPersonal hygiene and first aid requirements\nTop person duties\nHarness inspecting and wearing\nBreathing escape set use\nTeam practical using specialist equipment\nPre-use inspection and wearing Self-Contained Breathing Apparatus (SCBA)\nHow to take the readings correctly on BA (Breathing Air Cylinder)\n\n  \nCourse Content \nLow-Medium Risk Content \n\nIdentifying a confined space\nRecognising foreseeable risks\nUnderstanding the difference between an enclosed space and confined space\nConfined space regulations and applying these to own work scenarios\nWater UK Occasional Guidance notes that many companies follow within the industry\nIdentifying the difference between the national classifications 1\, 2\, 3 & 4\nConfined space roles and responsibilities\nHealth & Safety at Work Act 1974\nCompleting risk assessments and permits to work\nHealth and hygiene\nSelecting equipment for appropriate confined space entry by identifying the level of risk\nCompleting risk assessments and permits to work\nHealth and hygiene\nSelecting equipment for appropriate confined space entry by identifying the level of risk\n\n  \nHigh Risk Content \n\nIdentifying the differences between medium and high risk\nRecognising the foreseeable risks and added dangers within a high risk confined space\nProducts and equipment that could change now the environment is deemed high risk\nWhy some products could create an additional hazard due to the change in environment\nApplying the regulations to a high risk confined space\nCommunication requirements and selecting correct communication equipment\nUnderstanding both the benefits and additional hazards of ventilation\nSelecting a suitable worker\nO.S.H.H.\nIdentifying different gases\nRemoving contamination safely and how not to take the contamination home\nRescue requirement for high risk confined spaces\nAdditional top person duties (e.g. control tally board)\nSelecting the correct breathing apparatus depending on the job\nBuild and inspect specialist equipment\, such as SCBA\nCarry out a high/low pressure check to ensure kit is not subject to risks\nDonning and doffing procedure\nTeam practical acting as top team and entrants\, wearing SCBA\nInspecting equipment for damage or contamination after use\nClose the confined space job by ensuring the area is safe before leaving sit\n\n  \nPPE Required to Attend the Training \n\n Safety boots\nHard hat\nGloves\nOveralls or work clothes\nKnee pads (optional)\n\n  \nImportant notice: Delegates must be clean shaven for day 2 of the course when using SCBA. Delegates who are not clean shaven will not be able to complete the course. \n  \n 
URL:https://www.brchamber.co.uk/event/safe-entry-into-level-2-confined-spaces-medium-risk-2023-10-23/2024-09-17/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:Health & Safety Training Courses,Training
ATTACH;FMTTYPE=image/jpeg:https://www.brchamber.co.uk/wp-content/uploads/2024/01/AdobeStock_450434501-scaled-1.jpeg
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240827T090000
DTEND;TZID=Europe/London:20240827T170000
DTSTAMP:20260604T101113
CREATED:20160721T075218Z
LAST-MODIFIED:20160721T075218Z
UID:10012559-1724749200-1724778000@www.brchamber.co.uk
SUMMARY:IOSH Safety for Executives and Directors
DESCRIPTION:Member price: £225.00 + VAT\nNon-member price: £280.00 + VAT\nDuration – 1 Day \nCourse Information: \nThis course has been designed for directors and managers who provide strategic leadership direction and oversight for their organisation. This will allow them to comply with Health and Safety Laws\, along with helping to reduce civil claims and liability insurance. \nCourse Objective: \nBy the end of the day delegates will have gained a full appreciation of their role in health and safety and how this should influence their strategic thinking and holistic risk management practices. \nBenefits from Attending the Training? \nSuccessful candidates will receive a certificate of achievement from the institute which will in turn\, demonstrate to customers and enforcing agencies alike\, their commitment and understanding of Health and Safety matters. Equally\, research has shown that organizations that get H&S right tend to have lower insurance premiums\, lower absenteeism rates\, productive staff and lower chance of prosecution. \n 
URL:https://www.brchamber.co.uk/event/iosh-directing-safety-2024-11-12/2024-08-27/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:Health & Safety Training Courses,Training
ATTACH;FMTTYPE=image/png:https://www.brchamber.co.uk/wp-content/uploads/2023/10/Health-and-Safety2.png
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240802T090000
DTEND;TZID=Europe/London:20240802T170000
DTSTAMP:20260604T101113
CREATED:20190103T095056Z
LAST-MODIFIED:20190103T095056Z
UID:10011355-1722589200-1722618000@www.brchamber.co.uk
SUMMARY:CITB Site Environmental Awareness Training Scheme
DESCRIPTION:Member price – £125 + VAT\nNon-member price – £150 + VAT \nDuration – 1 Day \nCourse Information \nThe CITB SEATS course will bring your environmental and sustainability knowledge up to date by giving a thorough overview of the subject\, relevant legislation and industry best practice. \nThis course meets the basic environmental knowledge that the sub-contract chain is required to prove to major contractors. It also covers the environmental aspects of the CITB Health\, safety and environment (HS&E) test. \n\nBest practice techniques and legal compliance\nThe environment and why it matters\nEnvironmental management systems\nWaste management\nHow to be a good neighbour: statutory nuisance\, communication\nArchaeology and heritage\nEnergy and resources\nBeing a responsible contractor\n\nOn successful completion of the SEATS training course\, delegates will be awarded with a Site Environmental Awareness Training Scheme (SEATS) certificate accredited by the CITB\, which is valid for five years. \nWho Should Attend CITB Site Environmental Awareness Training \nThe Site Environmental Awareness Training Scheme (SEATS) is designed for Site Supervisors and Site Managers. This course is the supervisor level equivalent of the Site Safety Supervising Training Scheme (SSSTS) training course. \n 
URL:https://www.brchamber.co.uk/event/citb-site-environmental-awareness-training-scheme-2024-11-08/2024-08-02/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:Health & Safety Training Courses,Training
ATTACH;FMTTYPE=image/jpeg:https://www.brchamber.co.uk/wp-content/uploads/2019/01/CITBS-Site-Environmental-Awareness.jpg
GEO:53.4696968;-1.3259683
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240704T090000
DTEND;TZID=Europe/London:20240704T160000
DTSTAMP:20260604T101113
CREATED:20190726T081432Z
LAST-MODIFIED:20240524T092839Z
UID:10008835-1720083600-1720108800@www.brchamber.co.uk
SUMMARY:City & Guilds Confined Space Training: High Risk
DESCRIPTION:Member price – £460.00 + VAT\nNon-member price – £495.00 + VAT \nDuration –2  Days \n  \nWhat does the Confined Space: High Risk Training Cover? \n  \n\nLegislation and regulations\nCOSHH\nConfined spaces definition\nRisk assessment and workplace safety within a high risk environment\nProcedures for a high risk rescue and emergency planning\nControl measures\, method statement and permits\nPersonal protective equipment (PPE)\nAtmospheric hazard monitoring\nGas monitor requirements (such as checking for a safe oxygen level with an air monitor log)\nPersonal hygiene and first aid requirements\nTop person duties\nHarness inspecting and wearing\nBreathing escape set use\nTeam practical using specialist equipment\nPre-use inspection and wearing Self-Contained Breathing Apparatus (SCBA)\nHow to take the readings correctly on BA (Breathing Air Cylinder)\n\n  \nCourse Content \nLow-Medium Risk Content \n\nIdentifying a confined space\nRecognising foreseeable risks\nUnderstanding the difference between an enclosed space and confined space\nConfined space regulations and applying these to own work scenarios\nWater UK Occasional Guidance notes that many companies follow within the industry\nIdentifying the difference between the national classifications 1\, 2\, 3 & 4\nConfined space roles and responsibilities\nHealth & Safety at Work Act 1974\nCompleting risk assessments and permits to work\nHealth and hygiene\nSelecting equipment for appropriate confined space entry by identifying the level of risk\nCompleting risk assessments and permits to work\nHealth and hygiene\nSelecting equipment for appropriate confined space entry by identifying the level of risk\n\n  \nHigh Risk Content \n\nIdentifying the differences between medium and high risk\nRecognising the foreseeable risks and added dangers within a high risk confined space\nProducts and equipment that could change now the environment is deemed high risk\nWhy some products could create an additional hazard due to the change in environment\nApplying the regulations to a high risk confined space\nCommunication requirements and selecting correct communication equipment\nUnderstanding both the benefits and additional hazards of ventilation\nSelecting a suitable worker\nO.S.H.H.\nIdentifying different gases\nRemoving contamination safely and how not to take the contamination home\nRescue requirement for high risk confined spaces\nAdditional top person duties (e.g. control tally board)\nSelecting the correct breathing apparatus depending on the job\nBuild and inspect specialist equipment\, such as SCBA\nCarry out a high/low pressure check to ensure kit is not subject to risks\nDonning and doffing procedure\nTeam practical acting as top team and entrants\, wearing SCBA\nInspecting equipment for damage or contamination after use\nClose the confined space job by ensuring the area is safe before leaving sit\n\n  \nPPE Required to Attend the Training \n\n Safety boots\nHard hat\nGloves\nOveralls or work clothes\nKnee pads (optional)\n\n  \nImportant notice: Delegates must be clean shaven for day 2 of the course when using SCBA. Delegates who are not clean shaven will not be able to complete the course. \n  \n 
URL:https://www.brchamber.co.uk/event/safe-entry-into-level-2-confined-spaces-medium-risk-2023-10-23/2024-07-04/
LOCATION:Sheffield\, South Yorkshire\, United Kingdom
CATEGORIES:Health & Safety Training Courses,Training
ATTACH;FMTTYPE=image/jpeg:https://www.brchamber.co.uk/wp-content/uploads/2024/01/AdobeStock_450434501-scaled-1.jpeg
GEO:53.4696968;-1.3259683
END:VEVENT
END:VCALENDAR