Business & Personal Development Courses

Telephone & Reception Skills

Telephone & Reception Skills

June 17 at 9:30 AM
Business Writing Skills

Business Writing Skills

June 20 at 9:30 AM
ILM Level 3 Award in Leadership & Management

ILM Level 3 Award in Leadership & Management

June 25 at 9:00 AM
Customer Care

Customer Care

July 18 at 9:30 AM
Respond to Change in a Business Environment

Respond to Change in a Business Environment

Learn how to navigate and manage change within a business. This course focuses on change management strategies, effective communication, and maintaining productivity during periods of transition.

Intro to Becoming a Governance Officer

Intro to Becoming a Governance Officer

This introductory course prepares you for a career as a Governance Officer. Learn about governance frameworks, compliance, risk management, and the essential skills needed to oversee organisational governance.

Effective Planning & Project Planning

Effective Planning & Project Planning

Develop your planning and project management skills. This course covers goal setting, time management, resource allocation, and project execution, ensuring that you meet targets on time and within budget.

Designated Safeguarding Office

Designated Safeguarding Office

This course equips you with the knowledge and skills required to become a Designated Safeguarding Officer. Learn how to safeguard children, young people, and vulnerable adults within a variety of settings.

Data Analysis

Data Analysis

Learn the basics of data analysis, including data collection, interpretation, and reporting. This course covers key techniques for turning raw data into valuable business insights, ideal for analysts and managers.

Measuring Performance & KPI’s

Measuring Performance & KPI’s

Learn how to set, monitor, and evaluate Key Performance Indicators (KPIs) in this course. Gain insight into performance measurement techniques to drive business success.

Written Communication

Written Communication

Improve the clarity, tone, and structure of your professional writing. This course helps you craft emails, reports, and documents that are concise, effective, and fit for purpose—essential for all workplace communication.

Recruitment & Selection

Recruitment & Selection

Understand the full recruitment process, from writing job specs to interviewing and onboarding. This course equips managers with the skills to attract, assess, and select the right candidates for their team.

Communication Skills

Communication Skills

Improve your ability to communicate clearly and confidently in any setting. Covering verbal, non-verbal, and written communication, this course is essential for building stronger relationships and enhancing collaboration at work.

Motivation Skills

Motivation Skills

Learn how to inspire and energise your team with practical motivation strategies. Perfect for managers and team leaders looking to boost morale and productivity. Available online or in-person. Chamber members benefit from exclusive discounts—unlock your team’s full potential.