Sheffield
March 2019
Telephone & Reception Skills
Member price - £195.00 +VAT Non-member price - £245.00 +VAT Duration - 1 Day Course Information: First impressions are lasting impressions; there is no second chance, when you are dealing with people, either face to face or on the telephone. Receptionists are the shop…
Find out more »Developing Management & Leadership Skills
Member price - £195.00 + VAT Non-member price - £210.00 + VAT Duration - 1 Day Course Information: The modern manager needs to be able to motivate their team, be able to manage change, deal with difficult people, manage performance, they need to be…
Find out more »Project Management (ILM)
Member price - £225.00 + VAT Non-member price - £245.00 + VAT Duration - 1 Day Course Information: The aim of this course is to provide project managers and project team members with an awareness and basic understanding of the way a project is…
Find out more »PRINCE2 Practitioner
Member price - £570.00 + VAT Non-member price - £625.00 + VAT Duration - 2 Day's Introduction This course helps to prepare the learner to become a recognised PRINCE2 Practitioner. The purpose of the practitioner qualification is to confirm you have achieved sufficient understanding…
Find out more »Training the Trainer – (ILM)
Member price - £225.00 + VAT Non-member price - £245.00 + VAT Duration - 1 Day Course Information: Do you want to achieve more with your training? Whether you are a full time trainer or someone who delivers training or coaching occasionally as part…
Find out more »April 2019
IOSH Managing Safely
Member price - £525.00 + VAT Non-member price - £550.00 + VAT Duration - 4 Days Course Information: This course is unlike any other. You'll find a practical programme, full of step-by-step guidance, and with a sharp business focus. A highly innovative format and…
Find out more »Microsoft Word – Introduction: Simple Documents
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day This stage assumes no prior knowledge of Word. The course would be ideal for beginners or for people who are self-taught and just wish to brush up on…
Find out more »IOSH Safety for Executives and Directors
Member price: £150.00 + VAT Non-member price: £180.00 + VAT Duration - 1 Day Course Information: This course has been designed for directors and managers who provide strategic leadership direction and oversight for their organisation. This will allow them to comply with Health and Safety…
Find out more »Microsoft Excel – Introduction: Spreadsheets Made Easy
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day One of the hardest problems users face in Excel is Percentages (finding, adding and deducting). This introduction course shows some simple steps of how to conquer this problem…
Find out more »CITB Site Supervisors Safety Training Scheme
Member price - £255.00 +VAT Non-member price - £330.00 + VAT Duration - 2 Day's This course is intended to give site supervisors a clear understanding of how health and safety affects their role and the practical steps they can take to ensure a…
Find out more »Microsoft Excel – Intermediate: Complex Formulas
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day This course introduces more complex features. By the end of this course delegates will be in a position to use some of Excel’s most beneficial functions such as…
Find out more »Export Documentation – How and Why?
Member price - £250.00 + VAT Non-member price - £300.00 + VAT Duration: 1 Day Course Overview This full day practical course will introduce you to the world of export documentation – what documents do you need to use and why. Our expert trainer…
Find out more »Level 3 First Aid at Work Re-Qualification
Member price - £120.00 + VAT Non-member price - £140.00 +VAT Duration - 2 Day's Course Information: It is aimed at First Aiders who hold a current three-year First Aid at Work certificate, but who are near the expiry date. First Aiders may attend…
Find out more »CITB One Day Health and Safety Awareness
Member price - £120.00 +VAT Non-member price - £200.00 + VAT Duration - 1 Day Course Overview This one-day course can be for those who have entered, or are about to enter, the construction and civil engineering industry. The course gives delegates an awareness of health…
Find out more »Presentation Skills – Stage 1 (ILM)
Member price - £225.00 +VAT Non-member price - £245.00 +VAT Duration - 1 Day Course Information: Presentation Skills are vital in today’s business world; poor presentations not only obscure the message and lose arguments, but also can affect sales. No matter what the case…
Find out more »Negotiation & Influencing Skills
Member price - £195.00 + VAT Non-member price - £210.00 + VAT Duration - 1 Day Course Information: When individuals fail in negotiations it’s often because they have had no grounding in the basic negotiation and influencing skills. Although we are constantly negotiating with…
Find out more »Microsoft Excel – Advanced: Masterclass
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day The previous stages of Excel introduce several very useful functions and tools, as introduced in the intermediate course; one single function cannot always provide you with a solution.…
Find out more »First Aid at Work
Member price - £210.00 + VAT Non-member price - £230.00 + VAT Duration - 3 Days Course Overview: The First Aid at Work course gives First Aiders the essential knowledge and skills that they need to carry out their role and deal confidently with…
Find out more »Microsoft PowerPoint – Introduction: Showtime
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day This stage assumes no prior knowledge of PowerPoint. The course would be ideal for beginners or for people who are self-taught and just want to brush up on…
Find out more »Microsoft PowerPoint – Advanced: Masterclass
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day The Masterclass PowerPoint course is a very important course for anyone needing to take their presentations to the next level. Adding Animation to incoming text is the most…
Find out more »Nebosh Construction Conversion
Member price - £750.00 + VAT Non-member price - £950.00 + VAT Duration - 7 days (1 session per week) Delegates, benefit from high quality tuition and course support material whilst being in modern convenient training facilities with ample free parking.
Find out more »Microsoft Word – Intermediate: Professional Documents
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day This course is aimed at users that have been on the previous stage or for the more experienced user who wishes to further their knowledge of this program.…
Find out more »Business Writing Skills
Member price - £195.00 + VAT Non-member price - £210.00 +VAT Duration - 1 Day Course Information: Although writing is an important part of working life, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their…
Find out more »Microsoft Word – Advanced: Masterclass
Member price – £120.00 + VAT Non-member price – £160.00 + VAT Duration – 1 Day The Master Class course expands on your existing knowledge of this program, by introducing more advanced document management and set up techniques. Through the use of styles, students…
Find out more »Mental Health First Aid
Member and Non-member price – £325 + VAT Duration – 2 days What is Mental Health First Aid? Mental Health First Aid (MHFA) is the mental health equivalent of physical first aid. This training is an internationally recognised and accredited two-day course developed by Mental…
Find out more »NEBOSH Fire Safety and Risk Management Certificate Conversion
Member price - £650.00 +VAT Non-member price - £950.00 + VAT Duration - 6 Day's (Including Exam Date) Students who have already passed NGC1 as part of a previous NEBOSH qualification do not need to re- take NGC1, provided it was achieved within the last…
Find out more »Notes & Minute Taking
Member price - £195.00 + VAT Non-member price - £210.00 + VAT Duration - 1 Day Course Information: This course aims to give delegates the skills, tips and shortcuts to ensure that your meetings are productive and effective and that vital information is not…
Find out more »May 2019
Nebosh Environmental Certificate
Member price: £800 + VAT Non-member price: £880 + VAT Duration: 6 Day's Course Overview NEBOSH state that around two thirds of health and safety management positions at work also feature responsibility for environmental management. It can therefore be useful combining one of our health and safety…
Find out more »First Aid at Work
Member price - £210.00 + VAT Non-member price - £230.00 + VAT Duration - 3 Days Course Overview: The First Aid at Work course gives First Aiders the essential knowledge and skills that they need to carry out their role and deal confidently with…
Find out more »IOSH Working Safely
Member price - £125.00 + VAT Non-member price - £150.00 + VAT Duration - 1 Day Course Information: Everyone at work should have an understanding of why they must ‘work safely’. Working safely is a one-day course for people at any level, in any…
Find out more »Microsoft Excel – Introduction: Spreadsheets Made Easy
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day One of the hardest problems users face in Excel is Percentages (finding, adding and deducting). This introduction course shows some simple steps of how to conquer this problem…
Find out more »Microsoft Excel – Intermediate: Complex Formulas
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day This course introduces more complex features. By the end of this course delegates will be in a position to use some of Excel’s most beneficial functions such as…
Find out more »Microsoft Excel – Advanced: Masterclass
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day The previous stages of Excel introduce several very useful functions and tools, as introduced in the intermediate course; one single function cannot always provide you with a solution.…
Find out more »NEBOSH Diploma in Occupational Health and Safety
Member price - £4,500.00 + VAT Non-member price - £5,250.00 + VAT Duration - 38 Day's (Including Exam Date) The NEBOSH National Diploma is the flagship NEBOSH award and is the first UK vocational qualification to be developed specifically for health and safety professionals. Since…
Find out more »CITB Site Supervisor Safety Refresher Training Scheme
Member price: £155 + VAT Non-member price: £200 + VAT Duration: 1 Day Course Information This one-day course will reinforce and update your knowledge and understanding of your legal responsibilities regarding health, safety, welfare and environmental issues. The United Kingdom Contractors Group (UKCG) recognises this…
Find out more »Microsoft Outlook – Introduction
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day This stage assumes no prior knowledge of Outlook however self taught and day to day users of the program would still benefit from this course. Most people already…
Find out more »Microsoft Outlook – Advanced
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day The Masterclass course expands on your existing knowledge of the program, by introducing more advanced management techniques such as Rules and Alerts, Categories, Colours and Creating folders that…
Find out more »Confidence and Assertiveness
Member price - £195.00 + VAT Non-member price - £210.00 + VAT Duration - 1 Day Course Information: The aim of the workshop is to encourage you to make decisions and implement changes that will give you direction and add value to your life.…
Find out more »Emergency First Aid at Work (QCF)
Member price - £95.00 + VAT Non-member price - £120.00 + VAT Duration: 1 Day Course Introduction The One Day Emergency First Aid course is aimed at individuals who want to gain an overview of basic First Aid procedures. This course is also suitable…
Find out more »Telephone & Reception Skills
Member price - £195.00 +VAT Non-member price - £245.00 +VAT Duration - 1 Day Course Information: First impressions are lasting impressions; there is no second chance, when you are dealing with people, either face to face or on the telephone. Receptionists are the shop…
Find out more »Professional PA
Member price - £195.00 + VAT Non-member price - £210.00 + VAT Duration - 1 Day Course Information: The role of the PA is vital and requires a great deal of skill in supporting managers and administrative teams. This course will help you develop your…
Find out more »NEBOSH General Certificate BLOCK Programme
Member price - £1,200.00 + VAT Non-member price - £1,500.00 + VAT Duration - 10 days (over 2 weeks) Course Overview: This course incorporates a wide appreciation of health and safety at work, including legal responsibilities, accident investigation techniques, COSHH and risk assessment. Health…
Find out more »Training the Trainer – (ILM)
Member price - £225.00 + VAT Non-member price - £245.00 + VAT Duration - 1 Day Course Information: Do you want to achieve more with your training? Whether you are a full time trainer or someone who delivers training or coaching occasionally as part…
Find out more »Handling Difficult Customers
Member price: £195.00 + VAT pp Non-member price: £210 + VAT pp Duration: 1 Day Course Information Providing customer service today is not always easy, customers often have heightened and seemingly unreasonable expectations of service levels. In general, we have a potentially explosive cocktail.…
Find out more »Principles of COSHH (Control of Substances Hazardous to Health)
Member price - £50.00 + VAT Non-member price - £70.00 + VAT Duration - Half Day (Morning or Afternoon) The QA Level 2 Award in Principles of COSHH (RQF) is ideal for all employees, and specifically those who wish to work in an environment…
Find out more »Time Management ILM
Member price - £225.00 + VAT Non-member price - £245.00 + VAT Duration - 1 Day Course Information: Time Management skills are essential for successful people - these are the practical techniques, which have helped the leading people in business, sport and public service…
Find out more »Level 3 First Aid at Work Re-Qualification
Member price - £120.00 + VAT Non-member price - £140.00 +VAT Duration - 2 Day's Course Information: It is aimed at First Aiders who hold a current three-year First Aid at Work certificate, but who are near the expiry date. First Aiders may attend…
Find out more »Team Leader Essentials
Member price: £225.00 + VAT Non-member price: £245.00 + VAT Duration: 1 Day Course Information Team Leaders have to manage people but still work as part of the team. Being a Team Leader is a challenging role, requiring very good people management and organisational skills. Who…
Find out more »Effective Communication and Productive Meetings
Member price - £195.00 + VAT Non-member price - £210.00 + VAT Duration - 1 Day Course Information: Communicating effectively is essential to ensure messages are clear, understood, and have a positive impact. Sometimes we need to have the ability to persuade and influence…
Find out more »Project Management (ILM)
Member price - £225.00 + VAT Non-member price - £245.00 + VAT Duration - 1 Day Course Information: The aim of this course is to provide project managers and project team members with an awareness and basic understanding of the way a project is…
Find out more »First Aid at Work
Member price - £210.00 + VAT Non-member price - £230.00 + VAT Duration - 3 Days Course Overview: The First Aid at Work course gives First Aiders the essential knowledge and skills that they need to carry out their role and deal confidently with…
Find out more »Mental Health First Aid
Member and Non-member price – £325 + VAT Duration – 2 days What is Mental Health First Aid? Mental Health First Aid (MHFA) is the mental health equivalent of physical first aid. This training is an internationally recognised and accredited two-day course developed by Mental…
Find out more »Selling on the Telephone
Member price – £195.00 +VAT Non-member price – £245.00 +VAT Duration – 1 Day Course Information How can you boost your business sales without drastically increasing your marketing costs? The answer lies in the effective use of the telephone. The telephone is perhaps still…
Find out more »Developing Management & Leadership Skills
Member price - £195.00 + VAT Non-member price - £210.00 + VAT Duration - 1 Day Course Information: The modern manager needs to be able to motivate their team, be able to manage change, deal with difficult people, manage performance, they need to be…
Find out more »Introduction to the Role of Supervisor ILM
Member price - £225.00 + VAT Non-member price - £245.00 + VAT Duration - 1 Day Course Information: Being an effective supervisor can sometimes be a daunting task, especially for the new or inexperienced supervisor. This one day seminar will provide the skills and…
Find out more »Face to Face Sales
Member price – £195.00 +VAT Non-member price – £245.00 +VAT Duration – 1 Day Course Information Selling face to face can be extremely demanding and, at times, a very lonely experience. How much more confident could your sales team be if they have been…
Find out more »June 2019
Agile Project Management Combined
Member price - £1,195.00 + VAT Non-member price - £1,495.00 + VAT Duration - 4 Day's Introduction AgilePM is the UK's fastest growing project management methodology! This APMG authorised course addresses the foundation and practioner level needs for project team members who are working in…
Find out more »Agile Project Management Foundation
Member price - £750.00 + VAT Non-member price - £950.00 + VAT Duration - 3 Day's Introduction AgilePM is the UK's fastest growing project management methodology! This APMG authorised course addresses the foundation level needs for project team members who are working in project-focused environments which…
Find out more »Microsoft Word – Introduction: Simple Documents
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day This stage assumes no prior knowledge of Word. The course would be ideal for beginners or for people who are self-taught and just wish to brush up on…
Find out more »Microsoft Word – Intermediate: Professional Documents
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day This course is aimed at users that have been on the previous stage or for the more experienced user who wishes to further their knowledge of this program.…
Find out more »International Trade Operations and Procedures (ITOPS) BCC Accredited
Member price - £1,499 + VAT Non-member price - £2140 + VAT Duration - 4 Days The ITOPS qualification is a practical and relevant qualification designed to prove that candidates have the necessary skills to accurately operate the administration procedures in an international trade…
Find out more »Microsoft Word – Advanced: Masterclass
Member price – £120.00 + VAT Non-member price – £160.00 + VAT Duration – 1 Day The Master Class course expands on your existing knowledge of this program, by introducing more advanced document management and set up techniques. Through the use of styles, students…
Find out more »CITB One Day Health and Safety Awareness
Member price - £120.00 +VAT Non-member price - £200.00 + VAT Duration - 1 Day Course Overview This one-day course can be for those who have entered, or are about to enter, the construction and civil engineering industry. The course gives delegates an awareness of health…
Find out more »Agile Project Management Practitioner
Member price - £550.00 + VAT Non-member price - £650.00 + VAT Duration - 1 Day Introduction AgilePM is the UK's fastest growing project management methodology! This APMG authorised upgrade / conversion course addresses the practitioner level needs for project team members utilising Agile…
Find out more »CITB Site Supervisors Safety Training Scheme
Member price - £255.00 +VAT Non-member price - £330.00 + VAT Duration - 2 Day's This course is intended to give site supervisors a clear understanding of how health and safety affects their role and the practical steps they can take to ensure a…
Find out more »Microsoft Excel – Introduction: Spreadsheets Made Easy
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day One of the hardest problems users face in Excel is Percentages (finding, adding and deducting). This introduction course shows some simple steps of how to conquer this problem…
Find out more »Customs Procedures and Compliance in International Trade
Member price - £250.00 + VAT Non-member price - £300.00 + VAT Duration - 1 Day Course Overview International trade is the exchange of goods and services between countries, irrespective of whether or not border controls exist. In today’s economic climate, many companies are…
Find out more »NEBOSH Construction Certificate
Member price - £1,200.00 + VAT Non-member price - £1,350.00 + VAT Duration - 14 Day's (1 Day per week) All certification / registration fees, course material, lunch and refreshments are included in the fee. The qualification meets the academic requirements for Technician Membership…
Find out more »NEBOSH General Certificate Day Release
Member price - £999.00 + VAT Non-member price - £1,300.00 + VAT Duration - 12 days (1 day per week over 12 weeks) Course Overview: This course incorporates a wide appreciation of health and safety at work, including legal responsibilities, accident investigation techniques, COSHH…
Find out more »Microsoft Excel – Intermediate: Complex Formulas
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day This course introduces more complex features. By the end of this course delegates will be in a position to use some of Excel’s most beneficial functions such as…
Find out more »Negotiation & Influencing Skills
Member price - £195.00 + VAT Non-member price - £210.00 + VAT Duration - 1 Day Course Information: When individuals fail in negotiations it’s often because they have had no grounding in the basic negotiation and influencing skills. Although we are constantly negotiating with…
Find out more »Microsoft Excel – Advanced: Masterclass
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day The previous stages of Excel introduce several very useful functions and tools, as introduced in the intermediate course; one single function cannot always provide you with a solution.…
Find out more »First Aid at Work
Member price - £210.00 + VAT Non-member price - £230.00 + VAT Duration - 3 Days Course Overview: The First Aid at Work course gives First Aiders the essential knowledge and skills that they need to carry out their role and deal confidently with…
Find out more »Microsoft PowerPoint – Introduction: Showtime
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day This stage assumes no prior knowledge of PowerPoint. The course would be ideal for beginners or for people who are self-taught and just want to brush up on…
Find out more »CITB Site Environmental Awareness Training Scheme
Member price – £125 + VAT Non-member price – £160 + VAT Duration – 1 Day Course Information The CITB SEATS course will bring your environmental and sustainability knowledge up to date by giving a thorough overview of the subject, relevant legislation and…
Find out more »Microsoft PowerPoint – Advanced: Masterclass
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day The Masterclass PowerPoint course is a very important course for anyone needing to take their presentations to the next level. Adding Animation to incoming text is the most…
Find out more »Manual Handling
Member price - £70.00 + VAT Non-member price - £90.00 + VAT Duration - Half Day (Afternoon) Under the 1992 Manual Handling regulations, it is every employer’s responsibility to provide safe and sufficient training for any employee whose job involves manual lifting. Equally, it…
Find out more »Notes & Minute Taking
Member price - £195.00 + VAT Non-member price - £210.00 + VAT Duration - 1 Day Course Information: This course aims to give delegates the skills, tips and shortcuts to ensure that your meetings are productive and effective and that vital information is not…
Find out more »Business Writing Skills
Member price - £195.00 + VAT Non-member price - £210.00 +VAT Duration - 1 Day Course Information: Although writing is an important part of working life, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their…
Find out more »Principles of COSHH (Control of Substances Hazardous to Health)
Member price - £50.00 + VAT Non-member price - £70.00 + VAT Duration - Half Day (Morning or Afternoon) The QA Level 2 Award in Principles of COSHH (RQF) is ideal for all employees, and specifically those who wish to work in an environment…
Find out more »Asbestos Awareness
Member price - £65.00 +VAT Non-member price - £95.00 + VAT Duration - Half Day (Morning) This course has been designed to bring an awareness of the dangers that still prevail and how we can best assess the risk and formulate the best measures…
Find out more »Mental Health First Aid
Member and Non-member price – £325 + VAT Duration – 2 days What is Mental Health First Aid? Mental Health First Aid (MHFA) is the mental health equivalent of physical first aid. This training is an internationally recognised and accredited two-day course developed by Mental…
Find out more »Level 3 First Aid at Work Re-Qualification
Member price - £120.00 + VAT Non-member price - £140.00 +VAT Duration - 2 Day's Course Information: It is aimed at First Aiders who hold a current three-year First Aid at Work certificate, but who are near the expiry date. First Aiders may attend…
Find out more »July 2019
IOSH Managing Safely
Member price - £525.00 + VAT Non-member price - £550.00 + VAT Duration - 4 Days Course Information: This course is unlike any other. You'll find a practical programme, full of step-by-step guidance, and with a sharp business focus. A highly innovative format and…
Find out more »DISC Certification Level 1
Price: Early Bird (book and pay by 30th April) £1995 Standard (book and pay by June 2019) £2225 On-site accommodation with breakfast for £200, limited availability Duration: 2 days Insightful, effective and applicable training from multi-award-winning training Tina Hodges to increase your understanding and…
Find out more »IOSH Safety for Executives and Directors
Member price: £150.00 + VAT Non-member price: £180.00 + VAT Duration - 1 Day Course Information: This course has been designed for directors and managers who provide strategic leadership direction and oversight for their organisation. This will allow them to comply with Health and Safety…
Find out more »PRINCE2 Practitioner
Member price - £570.00 + VAT Non-member price - £625.00 + VAT Duration - 2 Day's Introduction This course helps to prepare the learner to become a recognised PRINCE2 Practitioner. The purpose of the practitioner qualification is to confirm you have achieved sufficient understanding…
Find out more »Microsoft Excel – Introduction: Spreadsheets Made Easy
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day One of the hardest problems users face in Excel is Percentages (finding, adding and deducting). This introduction course shows some simple steps of how to conquer this problem…
Find out more »Microsoft Excel – Intermediate: Complex Formulas
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day This course introduces more complex features. By the end of this course delegates will be in a position to use some of Excel’s most beneficial functions such as…
Find out more »Microsoft Excel – Advanced: Masterclass
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day The previous stages of Excel introduce several very useful functions and tools, as introduced in the intermediate course; one single function cannot always provide you with a solution.…
Find out more »Export Documentation – How and Why?
Member price - £250.00 + VAT Non-member price - £300.00 + VAT Duration: 1 Day Course Overview This full day practical course will introduce you to the world of export documentation – what documents do you need to use and why. Our expert trainer…
Find out more »Microsoft Outlook – Introduction
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day This stage assumes no prior knowledge of Outlook however self taught and day to day users of the program would still benefit from this course. Most people already…
Find out more »Asbestos Awareness
Member price - £65.00 +VAT Non-member price - £95.00 + VAT Duration - Half Day (Morning) This course has been designed to bring an awareness of the dangers that still prevail and how we can best assess the risk and formulate the best measures…
Find out more »Effective Communication and Productive Meetings
Member price - £195.00 + VAT Non-member price - £210.00 + VAT Duration - 1 Day Course Information: Communicating effectively is essential to ensure messages are clear, understood, and have a positive impact. Sometimes we need to have the ability to persuade and influence…
Find out more »Telephone & Reception Skills
Member price - £195.00 +VAT Non-member price - £245.00 +VAT Duration - 1 Day Course Information: First impressions are lasting impressions; there is no second chance, when you are dealing with people, either face to face or on the telephone. Receptionists are the shop…
Find out more »Microsoft Outlook – Advanced
Member price - £120.00 + VAT Non-member price - £160.00 + VAT Duration - 1 Day The Masterclass course expands on your existing knowledge of the program, by introducing more advanced management techniques such as Rules and Alerts, Categories, Colours and Creating folders that…
Find out more »First Aid at Work
Member price - £210.00 + VAT Non-member price - £230.00 + VAT Duration - 3 Days Course Overview: The First Aid at Work course gives First Aiders the essential knowledge and skills that they need to carry out their role and deal confidently with…
Find out more »Selling on the Telephone
Member price – £195.00 +VAT Non-member price – £245.00 +VAT Duration – 1 Day Course Information How can you boost your business sales without drastically increasing your marketing costs? The answer lies in the effective use of the telephone. The telephone is perhaps still…
Find out more »NEBOSH Fire Safety and Risk Management Certificate Conversion
Member price - £650.00 +VAT Non-member price - £950.00 + VAT Duration - 6 Day's (Including Exam Date) Students who have already passed NGC1 as part of a previous NEBOSH qualification do not need to re- take NGC1, provided it was achieved within the last…
Find out more »Handling Difficult Customers
Member price: £195.00 + VAT pp Non-member price: £210 + VAT pp Duration: 1 Day Course Information Providing customer service today is not always easy, customers often have heightened and seemingly unreasonable expectations of service levels. In general, we have a potentially explosive cocktail.…
Find out more »