Sales & Marketing Training

Negotiation and influencing skills are essential tools for success in today’s dynamic workplace. Whether dealing with clients, colleagues, or stakeholders, these skills go beyond traditional buyer-seller or management scenarios—they’re part of everyday interactions.
This course empowers participants to navigate negotiations and influence outcomes with confidence and professionalism. By enhancing your team’s abilities, your organisation will benefit from improved collaboration, stronger working relationships, and a motivated workforce. Participants will gain practical techniques to approach negotiations, motivate others, and influence decisions effectively while fostering mutual respect and understanding.

This workshop is designed to empower you to make confident decisions and take proactive steps that align with your personal and professional goals. It focuses on building assertiveness, boosting self-assurance, and equipping you with the tools to handle challenging situations with clarity and purpose.

The telephone remains one of the most cost-effective and efficient tools for driving sales, enabling quick, direct, and results-oriented communication. This course equips participants with essential techniques to maximize their sales potential through impactful telephone interactions. Learn how to build rapport, identify customer needs, and close deals with confidence—saving time for both sales professionals and customers while delivering exceptional results.

Providing exceptional customer service isn’t always straightforward—customers often have elevated and, at times, seemingly unrealistic expectations. This course empowers participants with practical strategies to confidently manage challenging customer interactions. Learn how to de-escalate tense situations, address concerns professionally, and turn difficult encounters into opportunities to build lasting customer loyalty. By mastering these skills, you’ll not only resolve conflicts effectively but also leave a positive, lasting impression

Master the art of sales with advanced techniques in negotiation, relationship-building, and closing deals. Perfect for those looking to excel in competitive sales environments.

Build confidence in selling through in-person interactions. This practical course covers approach techniques, questioning, objection handling, and closing—ideal for retail or B2B sales roles.

Discover how to set goals, monitor progress, and give constructive feedback. This course supports managers in driving team performance and achieving consistent results.

Learn how to guide group discussions, workshops, and meetings with confidence and control. This course focuses on techniques for encouraging participation, managing dynamics, and achieving outcomes—ideal for team leaders and managers.

Build confidence in delivering clear, engaging presentations. Learn how to structure your message, use visual aids effectively, and communicate with impact—perfect for anyone looking to improve public speaking and presentation delivery.

Master web design and development with Adobe Dreamweaver. Learn to create responsive websites, manage content, and work with HTML, CSS, and JavaScript in a user-friendly environment.

Unlock the power of vector graphics with Adobe Illustrator. This course covers everything from logo design and illustrations to creating scalable artwork for print and digital media.

Master Adobe Acrobat to create, edit, and manage PDFs. This course covers tools for creating fillable forms, editing text, and securing documents—ideal for professionals working with PDF content.

Discover the creative possibilities with Adobe CorelDraw. This course covers vector illustration, graphic design, and layout techniques to produce professional artwork and print-ready designs.

Learn the fundamentals of photo editing, retouching, and digital imaging with Adobe Photoshop. Ideal for designers, photographers, and anyone looking to enhance their visual content.

Learn how to create professional layouts for magazines, brochures, and other publications using Adobe InDesign. This course covers text formatting, image handling, and advanced design features.