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6 key steps to help you identify those crucial conversations at work that make the difference and enable you to feel confident to have them.

About this event

20% off for a limited time – enter 20off at the checkout

What is it about?:

Everyday there are important conversations to be had with peers, team members and clients. Sometimes we do these well, sometimes we avoid them at all costs and sometimes we wait until it’s too late and then do them badly.

Effective communication is at the core of all great businesses. It is fundamental to building trust and relationships and building motivated and engaged teams who will go over and beyond to deliver exceptional results. It can be argued that the lack of effective communication causes more problems in business, and life in general, than anything else.

This introductory workshop is highly practical and will help you identify those key conversations that make the difference day to day and will build your practical skills and confidence in actually having them.

You will learn how to structure and plan your conversations to ensure they are proactive, valuable to both parties and how in having them you can actually reduce your risk of conflict.

How can I apply the learning?

The opportunity to have impactful conversations that make a real difference, occur every day however they are particularly useful in the following scenarios

• In setting objectives and holding people to account for delivery
• In appraisals and 121s
• In delegating and time management
• In developing and stretching your team
• In handling conflict more effectively and confidently
• In running effective meetings ……… and much more

Who is it for?:

Anyone who manages people and struggles to have those really important day to day conversations. If you know that you have a blocker to holding these conversations and that developing your ability to have conversations that make the difference at work will lead to happier teams and customers, continued business growth and ultimately easier lives for yourself then this course is for you.

(eg. Small business owners, first time managers or Leaders that know they put off conversations because they don’t the confidence or have a structure to have them)

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