Member price - £195 + VAT Non-member price - £210 + VAT Duration - 1 Day Course Description: This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity […]
Member price - £195.00 +VAT Non-member price - £210.00 +VAT Duration - 1 Day Course Information: First impressions are lasting impressions; there is no second chance, when you are dealing with people, either face to face or on the telephone. Receptionists are the shop window to your organisation; the image they present is a […]
Member price - £195.00 + VAT Non-member price - £210.00 + VAT Duration - 1 Day Course Information: The aim of the workshop is to encourage you to make decisions and implement changes that will give you direction and add value to your life. Who Should Attend Confidence and Assertiveness Training? This course would be […]
