From Adversity to Innovation: How Gala Technology Revolutionised Card-Not-Present Payments

In the dynamic world of financial technology, tales of unwavering determination, resilience, and groundbreaking innovation often captivate us, and Gala Technology’s journey embodies just that. Over seven years of persistent perseverance, this visionary company, led by tenacious entrepreneur Jason Mace, has achieved remarkable success after enduring three years of intense investment, research, and development, and four years of trading. At the heart of their triumph lies the groundbreaking SOTpay, a payment technology that has transformed the landscape of card-not-present (CNP) transactions. Prepare to be inspired as we take you through an enthralling journey where challenges turned into steppingstones, ultimately revolutionising the electronic payments landscape.

Comment from CEO Jason Mace: “We embarked on a mission to tackle the growing menace of fraud in CNP transactions. Our unwavering dedication and belief in the power of innovation drove us forward. The development of SOTpay was a true labour of love, and it fills me with immense pride to witness its remarkable impact on the industry. Gala Technology’s journey is a testament to the human spirit’s ability to overcome obstacles and create positive change.”

Comment from CTO Steve Biggs: “As the head of the innovation team behind SOTpay, I am humbled to be a part of this groundbreaking journey. Our passion for excellence and the pursuit of secure payment solutions fuelled our efforts every step of the way. Witnessing SOTpay receive accolades and industry recognition has been a gratifying experience. We remain committed to staying at the forefront of innovation and shaping the future of electronic transactions.”

The Birth of SOTpay – A Quest for Security: Gala Technology’s transformation began with CEO Jason Mace’s relentless quest to mitigate telephone fraud risk. Experiencing first-hand the challenges of fraudulent transactions in his own business, Mace was driven to develop a solution to combat the staggering £618 million worth of CNP fraud in the UK. This quest led to the inception of SOTpay, the game-changing pay-by-link solution that would redefine secure transactions.

The Challenges of Traditional CNP Payments: In 2012, Gala Tent, Gala Technology’s sister company and the UK’s largest marquee and gazebo manufacturer, grappled with significant issues while processing CNP payments. Traditional methods involved customers sharing sensitive card information over the phone, raising compliance concerns with PCI DSS. Moreover, the growing problem of chargebacks due to fraud posed substantial financial losses for the company.

The Financial Impact of Concerns: Fraud-induced chargebacks dealt a heavy blow to Gala Tent, leading to significant losses and customer dissatisfaction. Manual security checks were insufficient against increasingly sophisticated fraudsters. Recognising the need for innovation, Gala Technology set out to create an advanced and robust solution to safeguard revenue and protect customers.

The Birth of SOTpay and Its Remarkable Impact: The relentless pursuit of a solution resulted in the birth of SOTpay, a revolutionary pay-by-link solution that eliminated the need for handling sensitive card information. SOTpay’s success earned Gala Technology prestigious industry awards, including “Best International Card-Not-Present Solution” for four consecutive years.

A Trailblazer in the Industry Gala Technology’s commitment to excellence and continuous innovation garnered accolades for “Payments Innovation of the Year” and “Security Innovation of the Year,” cementing their position as a trailblazer in the payment industry. The recognition from the PCI Council further validated Gala Technology’s role in championing secure payment solutions.

Conclusion: Shaping the Future of Electronic Transactions Jason Mace’s journey to develop SOTpay epitomises the power of determination, turning challenges into opportunities. Gala Technology’s innovative approach has reshaped the CNP payments landscape. With an unwavering commitment to secure and seamless payment experiences, Gala Technology continues to lead the evolution of card-not-present transactions, ensuring a safer and more efficient future for electronic payments.

About Gala Technology:

• Transactions Protected: 2.5 Million+
• Merchants Onboarded: 1200+
• Revenue Protected from Fraud: £3 Billion+
• Countries Served: 30+

Join the Secure Payments Revolution! Follow Gala Technology for the latest updates and be a part of the transformation in electronic payments. Safeguard your business against fraud and join thousands of merchants already benefiting from SOTpay’s game-changing technology.

Learn more about SOTpay here.