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KAT protecting your broadband prices:

Barnsley and Rotherham Platinum Chamber member KAT Communications announced today that it will be protecting the prices of its broadband offering to its customers and not increasing its broadband prices unlike its counterparts at BT, TalkTalk, and Vodafone amongst others.

Price increases at any time are not a good thing but the recent announcement by many of the UKs broadband suppliers announcing substantial price increases could not have come at a worse time.

News reports, on a daily basis are suggesting that internet service providers are increasing their prices by over 14% from March and April 2023, examples quoted are BT (14.4%), EE (14.4%), Vodafone (14.4%), TalkTalk (14.2%) and Shell Energy (13.5%).

These prices have come because most broadband providers use the Consumer Price Index (CPI) to incorporate inflation into their pricing, and then add another 4% on to cover increasing business costs. However its not solely inflation that is driving this price rise as Anthony Temperton, director at KAT Communications states:

Most broadband suppliers connect to the backbone of Openreach’s network and Openreach price rises are both inflationary and to fund further investment in their full fibre network, so this as well as the inflationary pressures on the telecom providers such as TalkTalk have contributed to this significant price hike

Anthony added “At KAT we always endeavour to put the customer first and help where we can. During the pandemic we provided remote working solutions to our customers at cost price to help them to continue to trade and now we feel we need to step up again. So with that in mind we will not be passing on the price increases from our suppliers and also retaining the discount scheme in place for Barnsley and Rotherham Chamber members.

While we understand that other telecoms providers will have to raise their prices, due to their costs of doing business, whether that be utility prices, property, network or people costs rising exponentially we do feel if end users can be supported, even on lower margins (as long as service isn’t affected) then they should be and that is why KAT are determined to try their best to support their customers through the cost crisis.

Should you any queries regards your broadband costs or require advice on an existing broadband contract please visit our website or contact or support team on 01302 260195.

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