Website FAQ’s

If you have previously bought tickets on your account, you will not be able to see historical purchases against your account, however, rest assured we have your bookings on file and you will be emailed directly from our events team for reminders of your attendance.

Any tickets which you purchase in the future will be shown in your Account page.

Members have a single member account through which they can manage their membership, this will allow them to update their business directory, update their member offer and submit their events and news stories.

If you would like to book a ticket to an event using your own email address (If this is different to the member account email address) you can still register for an account however you won’t be able to manage your membership, you can only purchase tickets for events.

You will be able to log into your account using your previous login credentials, if these no longer work, please create a new account. If you wish to manage your member account and cannot access these, please contact the Barnsley & Rotherham Chamber Marketing department at [email protected]

If you don’t know the username or email please contact the Barnsley & Rotherham Chamber Marketing department at [email protected] who will reset your password.

To edit your Business Directory Page, simply click the “Edit business page” button within your member account, you’ll then have access to change multiple images and text and add videos to your directory.

To update your member-to-member offer, simply click the “Submit offer” button within your member account, this will automatically update the offer shown on your Business Directory page.

To add a news story to our member news section, simply click the “Submit news” button within your member account, and complete the details required in the submission form.

To add a member event to our member events section, simply click the “Submit event” button within your member account, and complete the details required in the submission form.